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Claiming to be someone else

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I am currently in a payment dispute regarding a parking charge. In correspondence from the firm in question I always receive letters from a manager who in fact has nothing to do with my case. Is this allowed?


The letters also claim that they are dealing directly with the claim when they are not.


Would be grateful for your comments.





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It frequently happens in organisations that letters go out with the name of a person that has nothing to do with a matter, or that person it fictitious. It is difficult to prove either from the outside and you have to question if it matters.


I would not bother to take issue with it, tackle your dispute head on.

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a bit more detail will help is this Council or a Private parking Company I.E, PPC


if its a PPC then its a whole new ball game in your favour





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