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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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I think this is wrong...


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30 month STA. Commencing 9 Feb 2008, expiring 8 Aug 2010.

 

Individually negotiated term:-

"The landlord and tenant are both able to issue 3 month notice in writing upon each other with notice being served on or before the anniversary of the tenancy commencement after the first six month period."

 

LA issued an S21 in October 2008 with expiry date of 8 January 2009.

 

CLAIM ONE

LA issued "N1 Claim Form" (ie an all-purpose claim form) in December 2008. On the front of the page, under "brief details of claim", they have written "rent arrears" and on the reverse of the claim after giving details of the arrears they have written "notice of possession has been served on Mr X to vacate on 8 Jan 2009."

 

This was defended because the claimant had made numerous errors on the claim and it was argued the S21 was wrong as it expired before the 12 month anniversary.

 

A hearing date is set for May 2009.

 

CLAIM TWO

LA issued "N5 Claim form for Possession of Property" in March 2009. On the reverse of the claim form under "grounds for possession" they have marked "rent arrears".

 

On the attached N119 "Particulars of Claim for Possession) they state

"On 28 January 2009 the claimant's solicitors served a notice exercising the break clause terminating his tenancy on 29th April 2009 by first class post. The claimant's solicitors further served a notice pursuat to S21(1)(b) of the Housing Act 1998 requiring possession of the property after 29 April 2009."

"If the Court must exercise its discretion in considering whether to grant a possession order, would the court have regard to the fact that if a possession order is not granted in these proceedgins then the claimant will commence new proceedings at the expiry of the S21 notice in any event which will result in unnecessary additional costs being incurred by both the claimant and the defendant. A copy of the letter date 28 January 2009 wtih attached S21 notice is attached."

 

A hearing date is set for April 2009.

 

1. The defendant did not receive this alleged letter of 28 January 2009 with S21 notice attached.

2. The 28 January 2009 letter exhibited with the court papers shows an S21 notice and an S8 notice (but it seems there is no mention of the S8 notice int he court papers)

3. Is it right to issue an S21 and S8 notice together?

4. Is is right to start two actions, both for rent arrears, against the same tenant? We assume Claim 2 was launched because they did not like the date allocated for Claim 1's hearing.

5. We would like to get Claim 2 kicked out as it is anticipated that funds to cover arrears will be available shortly.

 

Comments/ advice gratefully received.

My posts are offered informally, without prejudice and without liability. You should seek the advice of a qualified insured professional.

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