Credit solutions Phone calls -Advice please

[bigegg]

You'll get more help in the debt collector's forum (I have flagged a moderator to have your thread moved), but the following should have the desired response:

 

- HARASSMENT WARNING -

WARNING; PROTECTION FROM HARASSMENT ACT 1997;

WARNING; COMMUNICATIONS ACT 2003. s127.

 

Telephone Number: {Your Telephone Number}

Re: Harassment by telephone

 

Dear Sir/Madam.

 

I am writing in relation to telephone calls that I have received from your organisation, which I deem to be personally harassing. I have verbally requested that these calls stop, but I am still receiving call. I now require the telephone number listed above to be completely removed from your systems.

 

I am in the view that your continued telephone calls put you in breach of the Protection of Harassment Act 1997.

 

This is a private telephone line, operated on a contract with the intention of receiving and making personal phone calls, I have not authorised any other member of my family to receive calls from your organisation using this PRIVATE TELEPHONE LINE.

 

By using this telephone number without my permission you are interferring with my ability to use my own private property for the duration of any call.

 

It is my right to require that this telephone line, which is licenced solely to myself, is kept clear for my own personal calls.

 

It is consquently my view that you are commiting the tort of interference with contract insofar as for the duration of each call you make to me without my permission, you are interfering with my contractual right to receive and make personal calls on my private telephone line.

 

Continued interference with my contractual rights in this manner may result in legal action.

 

If you continue to harass me by telephone, you will also be in breach of the Communications Act (2003) s.127 and I will report you to the Office of Communications, Trading Standards and the Office of Fair Trading, meaning that you may be liable for a substantial fine.

 

Be advised that all telephone calls from your company will be recorded.

 

 

Yours faithfully,

[bigegg]

It's a phenomenally BAD idea to phone ANY dca unless you are extremely confident on the phone.

 

It is VERY easy to be bullied, brow-beaten, intimidated or LIED to.

 

If you are not 100% in control all the way throught the conversation, it can leave you feeling rotten for hours, and I, personally, don't recommend it.

[bigegg]

And yet they are breaching Data Protection if they do... (To the step-father, that is).

 

I, personally, would treat these calls the same as any other "nuisance" call - report to BT & police -

Don't get involved in any sort of dialogue unless they get your correct address. (but don't give them it!)

[bigegg]

First off, I have to thank all of you for the advice - it's fantatic that someone can come here and get this much help!

 

 

 

 

I would like to follow this initially, how do I start this course of action? Is there a procedure?

 

Sorry for delay in response, life has got away from me recently...

Give BT a ring on 150 from a BT landline, tell them you're getting nuisance calls.

Then phone your local plod (there's an 0845 number for "non-emergency" problems) and tell them the same.

 

Someone on here (cheekiness towards DCA thread, I think) recommends answering the phone with:

 

"Good Morning, BT telephone harassment investigation department, please give me your full name, which company you work for, and your company address".

 

They usually hang up after the word"department" and you never hear from them again (allegedly).