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Creditcard company won't cancel skimmed transaction


sauravrc
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I used my tesco card in hong kong and bought two items from a shop. They provided me with an original invoice and i signed the transaction paper copy for 2500 HKD. Everything was put in the bag but when i reached UK, i found that they did not give the the credit card receipt. Instead they have filed a transaction with Mastercard for 12000 HKD by copying my signature. It looks like they scanned my credit card twice. I was told they did not have an electronic machine and signed the carbon copy while they created a receipt using an electronic machine and put my signature on it. I did not enter my pin anywhere.

 

I have the original invoice and i have tried to explain that the the CC company. the retailer has produced a duplicate receipt upping the prices etc and justifying the transaction.

 

I have seen the copy of the transaction. It has my signature but it is not mine. It has been duplicated from the original receipt.

 

The CC company has tried to dispute this twice but now has advised me that they will charge me the full amount as they cannot prove or disprove it. I pay my card in full and they have put the transaction on the credit card.

 

What recourse do i have?

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