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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hope you can help me? Back in October I got a letter from Marstons regarding a fine I had with the Tv licencing. I had been paying the fine through the court but got behind with the payments as I had to leave my Job through ill health and we only have my Husbands wages which are low. We got this letter from Marston and even though we only owed £71.00 they had put a £50.00 charge on so it ended up as us owing £121. I phoned them and made arrangements to pay £60.50 in November and the same in December. We paid the one in November but when December came we could not pay the 2nd instalment as my Husbands car had broken down and we ended up paying £200 in car repairs. I phoned Marstons straight away and told them what had happened and that could I pay the 2nd payment in January instead? I got a really snooty girl who said "If you can't pay now then we will send the Bailiffs round to your house and seize your goods" I tried to explain to her but she would not listen and I am afraid I got really angry with her. I put the phone down and send them an email explaining the situation and that we were on a low income and could not pay until January? I heard nothing from them till the bailiff came to my door. I didn't answer it so she just left us a letter stating that if we did not pay straight away she would come back with a locksmith? I rang her up and she told me to contact the office and talk to them. Can they enter my House without my permission?

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I find it rather strange that I told them I would pay on the 15th Jan and they came yesterday (13th)

 

Can they enter my House with a locksmith? I am so worried.:(

 

My Husband has given me a letter to give to the bailiff (Through the letter box) stating that everything in the home is in his name and as his name is not on the distress warrant he will call the Police if they try to enter and take goods? As I do not work and receive no benefits. Would this stop them from entering???:?

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Owing to the economic situation those added powers have been put on hold - it would be political suicide given the number of people that would be affected.

 

When it's only a few, most people don't care unless it's happening to them - if they did care such things wouldn't happen

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It means this:

 

Can the bailiff force entry into my home?

 

If the bailiff is pursuing you for an unpaid fine of a criminal nature…then the answer, unfortunately, is yes. However, this is more of a threat, and during the past year, bailiffs forced entry into a home on less that 10 occasions.

 

The right for bailiffs acting on behalf of the Magistrates Court, the power to “enter and search any premises” for the purpose of executing a Warrant of Distress, was granted under Paragraph 3 of Schedule 4A of the Magistrates Courts Act 2004. This provision was also then inserted into the Domestic Violence, Crime and Victims Act 2004 which was introduced last year.

 

The right to force entry however only applies to the collection of unpaid fines which are criminal matters.

 

It is important to note that these rules do not apply to the collection of unpaid council tax, business rates, unpaid parking and congestion charge notices, CSA arrears etc. The rules only apply to unpaid fines administered in the Magistrates Court.

 

credit to tomtubby from whose website this information was copied and pasted.

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Thank you, I have also been on to another organisation who were really helpful. They advised me that they could enter but this is highly unlikely as they have never been inside so don't know what I have or havent got. They said if I lived in a big house and looked like I had a lot of stuff then they would take pictures and show the court and get a warrant? but as I only live in a council flat and they have never been inside it would not be in their interest to bother with locksmiths. They also said that Marstons should have written to me at least a week ago informing me of the bailiffs visit (They didn't)

 

They advised to write to them and tell them I will pay the original amount that I agreed with them in Dec. I have advised them that if they will not accept the payment that I will report them to the ministry of Justice:-) for

unfair practices

 

I am just waiting now to see if they contact me?

 

Thanks to all

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