Jump to content


  • Tweets

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Barclaycard - HELP PLEASE!


gary105
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5674 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi there,

 

Basically, I'm claiming over £1100 worth of charges from Barclaycard dating back over six years. I've gone through the step by step guide as advised on this site. There is around £400 owing on this card by me. The first reply from Barclaycard came back to me saying they pay this back to me to clear the account. But I refused this and decided to go ahead and claim the full £1172.00. However, I wet through the process on moneyclaim olnine and now I have something come back from the court saying that:

'1.Following the filing of a defence or holding defence the claim shall be stayed in the Office of Fair Trading test case.

2. Liberty to apply with a explanation.'

 

Then it goes onto say that 'A party affected by this order may under rule 3.3(5) apply to have it set aside varied or stayed within 7 days of service of this order.'

 

My first question is: What does this mean? Can I appeal? Also, I thought the the office of fair trading decision was for bank account charges, not Credit Cards?!

 

Also, it says I have seven days to apply (Which is up tomorrow!) :(

 

Advice please?

 

Many thanks!

Link to post
Share on other sites

Hi Gary,

 

As you have done this online, they have stayed it as a 'Bank Account' case. You have to apply to get the stay lifted.

 

On a side note, ALL Credit Card companies will offset the balance and pay you the rest. Barclaycard are paying all claims in full and offering an extra 8% on top. You may be onto a loser here if they show up in court and can show the Judge they have been willing to pay in full.

 

JOgs

Link to post
Share on other sites

Hi Jogs,

 

Thanks for this - How do I get the stay lifted? As I've logged in and it says: 'unable to take any further action online on this claim.

 

The Defendant disputes the whole amount you have claimed. Your claim cannot proceed online and will be transferred to the appropriate court for continuation. You will receive confirmation to where the claim has been transferred to shortly.'

 

What does this mean? Do I go to my local court? Also, do I have to do this by tomorrow?

 

Thanks

Link to post
Share on other sites

This is the link you need - http://www.consumeractiongroup.co.uk/forum/cases-stayed-pending-oft/114308-objection-stay-credit-card.html

 

The Site advises that claims should be made at your local court for various reasons, and this is one of them.

 

Write to MCOL and ask for the Stay to be lifted as it has been applied incorrectly.

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

Link to post
Share on other sites

Hi there,

 

Will I need to get this to Northampton Court today? Is it worth me pressing ahead with this? If I 'm being told that I will have to wait until the office of fair trade descision. Sorry, I 'm worried now that this might bite me!!:???:

 

Thanks

 

Gary

Link to post
Share on other sites

Hi Gary,

 

I'd get the Objection to Stay letter off right away. They have no basis for this claim being Stayed.

 

Having said that, the info in your post #3 above suggests the case is being sent to your local court. So it may be properly reviewed by the court on receipt.

 

My advice though is to sent letter to MCOL today.

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

Link to post
Share on other sites

Hi Gary,

 

It looks to me as though the case has been, or will soon be, transferred to your local court.

 

Hopefully when it gets there, this court will review it and recognise that the case has been wrongly Stayed. Your letter will either be d/w by MCOL or forwarded to the local court.

 

Either way, you should get the case moving again, hopefully without having to pay to formally apply for this.

 

Then you will win your case. :)

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

Link to post
Share on other sites

  • 3 weeks later...

Just to give you an update - I received an order from MCOL saying 'The Claimant's letter stands as an application for leave to lift the stay'.

and it looks like it been transferred to my local county court.

 

So what happens now? Do I need to do anything? Do you think that Barclaycard might cough up?:rolleyes:

 

Thanks

Link to post
Share on other sites

Hi Gary,

 

I'd wait for the case to be transferred to your local court, who will tell you when they get it.

 

It should then be reviewed by a judge who will decide how to proceed. Most likely will be the requirement for you and BC to complete AQ's (Allocation Questionnaires).

 

This would be the time to contact Barclays Litigation Team and seek settlement.

 

When you filed your claim, who, precisely, did you name as Defendant and at what address.

 

Did you claim the charges and s.69 Interest using the Site's Simple spreadsheet, or did you claim interest at the contractual rate.

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

Link to post
Share on other sites

Hi Gary,

 

The claim should be addressed to :-

 

Barclays Bank plc trading as Barclaycard

1 Churchill Place

London

E14 5HP

BC wriggled out of a judgement against them recently. See here - http://www.consumeractiongroup.co.uk/forum/barclaycard/138906-mackerel-barclaycard-5.html#post1743845

 

If you're just claiming Statutory Int't at 8%, BC may be willing to settle with you without any further court action.

 

If you're claiming the higher (Contractual) rate of interest, they'll fight you right up to court, and then settle if you've got your claim right.

 

Please confirm which int't rate you are claiming.

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...