Jump to content


  • Tweets

  • Posts

    • Thank you. Such a good point. They did issue all 3 before I paid though. I only paid one because I didn’t have proof of parking that time, only for two others.    Unfortunately no proof of my appeal as it was just submitted through a form on their website and no copy was sent to me. I only have the reply. I believe I just put something like “we made the honest mistake of using the incorrect parking area on the app” and that’s it. Thanks again for your help. 
    • They are absolute chuckleheads. You paid but because you entered a different car park site also belonging to them they are pursuing you despite them knowing what you had done. It would be very obvious to everyone, including Alliance that your car could not have been in two places at the same time. Thank you for posting the PCN so quickly making it a pity that you appealed since there are so many things wrong with it that you as keeper are not liable to pay the charge. They rarely accept appeals since that would mean they lose money but they have virtually no chance of beating you in Court. Very unlikely that they will take you to Court given the circumstances. Just in case you didn't out yourself as the driver could you please post up your appeal.
    • Jasowter I hope that common sense prevails with Iceland and the whole matter can be successfully ended. I would perhaps not have used a spell checker just to prove the dyslexia 🙂 though it may have made it more difficult to read. I noticed that you haven't uploaded the original PCN .Might not be necessary if the nes from Iceland is good. Otherwise perhaps you could get your son to do it by following the upload instructions so that we can appeal again with the extra ammunition provided by the PCN. Most of them rarely manage to get the wording right which means that you as the keeper are not liable to pay the charge-only the driver is and they do not know the name and address of the driver. So that would put you both in the clear if the PCN is non compliant.
    • Thank you so much. Yes, I wish I had done my research and not paid. It's all for the same car park. Here is one of the original PCNs, they are all the same bar different dates. PCN-22.03.24-1.pdf PCN-22.03.24-2.pdf
    • Hi Clou, Welcome to the Forum and thank you for reading first before you posted. There seems to be many problems with Cornwall and getting a signal to use your a phone which could be why these parking companies don't use alternatives. It is a shame you paid the first one as you would probably have not had to pay that one either.  Was the car park at which you paid the same parking company as the one sending you these PCNs? On the subject of PCNs could you please post them up so we can see if they comply with the Act.
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Money Refunded


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6516 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

I came across this site after looking at MoneySavingExpert.com ad-free, free to use, Consumer Revenge!. I had recently been charged two £25 fees for going overdrawn which I thought was very excessive. I sent the standard letter to Alliance and Leicester at the address in Bootle (shown on your chequebook). The letter was ignored so this time I sent it by recorded delivery. I received a response within a week to say that they had refunded £25 as a goodwill gesture. As no further money was offered I filed an on-line small claim against them via the www.moneyclaim.gov.uk site. They immediately acknowledged the claim and today have written to me giving me a the other £25 claimed plus the £30 cost to file the claim. Their letter states that "it is clear that you do not accept the terms and conditions for the operation of your account we will shortly be contacting you to discuss its future operation". I am of the understanding they cannot close my account as a result of this but wait with anticipation to see what they will do.

 

It was worth the hassle to claim this money back as it is an unfair charge. Thanks for the tips and advice. I will post again if they contact me.

Link to post
Share on other sites

I I am of the understanding they cannot close my account as a result of this but wait with anticipation to see what they will do.

 

Be in no doubt that they will close your account. If you really want to stay with them there are threads around with advice on how to prevent them. Speaking for myself, I was glad to see the back of them.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

Link to post
Share on other sites

I currently have a A&L joint account, a personnal account, a joint savings account and my wife has an account. Does anybody know what they will close if they decide thats is their course of action?? I also have a mortgage with them so I would hope the threat of me closing that would offer some leverage in my favour as closing that would cost them significantly in lost interest charges. If I have to change accounts I am not hugely concerened but it is the hassle that I am not looking forward to, although I have opened a new smile account just in case.

Link to post
Share on other sites

Your mortgage is a separate contract and I believe that they cannot touch that. I think they are likely to close any current account with your name on it. It is hard to predict really, especially as various banks seem to be coming up with new tactics at the moment.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

Link to post
Share on other sites

I am currently applying to A&L to return my illegal charges. Presumably they will close my account in a fit of pique. What happens to my current £500 overdraft which I am up to the limit? Do they swallow that loss too? Somehow I don't think so.... However, I could argue that they are closing my account against my will following my request to have back what was legally mine in the first place ??!!**!!? I could tell them I'll pay it back at £25 a month ...8-)

Link to post
Share on other sites

Dont be mistaken Rosemary,

The charges are not illegal they are Unlawful!

The letter of account closure i recieved stated:-

 

"If you have an overdraft facility or if your account is overdrawn we will contact you seperately regarding removal of this facility and for your repayment proposals"

 

so i assume that you can "pay it up"

Link to post
Share on other sites

I am currently applying to A&L to return my illegal charges. Presumably they will close my account in a fit of pique. What happens to my current £500 overdraft which I am up to the limit? Do they swallow that loss too? Somehow I don't think so.... However, I could argue that they are closing my account against my will following my request to have back what was legally mine in the first place ??!!**!!? I could tell them I'll pay it back at £25 a month ...8-)

 

How much are your charges?

Consumer Health Forums - where you can discuss any health or relationship matters.

Link to post
Share on other sites

Hi you guys. Firstly, thanks for hauling me up on the point of illegality. Of course, I do know this but forgot on this occasion in all the excitement. Illegality would indicate there was something criminal when we are only pursuing these charges through civil action (litigation). I've done a law degree and never has this proven to be more useful than now - particular my contract law and consumer law modules. I am currently chasing for £1,315 in bank charges from Alliance & Leicester and just received my first 'fob off' letter. I am also pursuing Lloyds for £3k and have reached acknowledgement of order stage in court so 28 days to go...:oops:

Link to post
Share on other sites

Hi you guys. Firstly, thanks for hauling me up on the point of illegality. Of course, I do know this but forgot on this occasion in all the excitement. Illegality would indicate there was something criminal when we are only pursuing these charges through civil action (litigation). I've done a law degree and never has this proven to be more useful than now - particular my contract law and consumer law modules. I am currently chasing for £1,315 in bank charges from Alliance & Leicester and just received my first 'fob off' letter. I am also pursuing Lloyds for £3k and have reached acknowledgement of order stage in court so 28 days to go...:oops:

 

In which case this far exceeds your O/D debt with them.

Consumer Health Forums - where you can discuss any health or relationship matters.

Link to post
Share on other sites

Can't think of a reason that you wouldn't get it all back.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

Link to post
Share on other sites

Hi,

Since opening my A&L current account (which I cannot get an OD on) some 3 yrs ago I have been a constant victim of this corporate edit. I am at the early stages of asking for my fees to be refunded, I have sent back the Freedom of Information Act form with the customary £10 fee. I would appreciate any helpful tips from this stage on.

Thanks

 

No libellous comments that could cause problems for the site please.

Link to post
Share on other sites

Tip 1 Read the FAQ's, step by step instructions etc.

Tip 2 Start your own thread so that we can follow your progress.

 

Good luck:)

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...