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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

When the Boots on the other Foot look what happens


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I dont think thats a fair post at all JC.

 

You are tarring him with the same brush as all BAD debt collectors without knowing the first thing about the man.

 

I dont excuse what hes done, but talk about kicking someone when they are down. And your comment about the loan sharks is tantamount to libel.

 

Now roll on the comments that I must be "one of them" :rolleyes:

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

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Sod it cant be arst to argue to be honest JC - I'll let you spout your stereotypical crap instead.

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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Well the bit I like is that your post is entirely hypocritical.

 

Lets look at the facts:

 

- Family guy

- Near pensionable age

- In massive amounts of debt

 

At this point everyone on this forum would be kissing his a**e.

 

- Stole money from his employer

 

OK, certainly questionable, but I'm sure some people here(including probably yourself) would be "he was driven to it by the debt", which although isnt an excuse, could certainly be(and is in this case) a reason.

 

(I could also talk about the hypocrisy of the fact taht you are so morally against DCAs but you gasp when someone detriments a DCA, but never mind....)

 

Then:

 

- Hes a debt collector

 

Shock! Gasp! So bloody what. You have NO idea of what kind of debt collector he is, so dont come out with the "boot on the other foot" nonsense, you have no idea if hes EVER been a bad debt collector, and you are generalising him based upon his career. At least the bloke is working and not sat on benefits milking off the state, even if his career is "morally dubious" to some (and considering I live about 5 miles away from this guys estate, I can tell you its a minor miracle in itself that he HAS a job).

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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Well come on, lets not stop the slanging match you multi-thousand posters.

 

But please, watch the spelling and grammar guys, after all we need to keep the tone up on cag do we not?

 

Now I'm off, I cant be arsed either.

 

Lol :D

 

Its not often, but I am allowed the occassional rant :)

  • Haha 1

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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I'm sorry, but I at no point said that all people on benefits are milking off the state, and I resent the implication that I did. What I said is that I'd rather this person was working that milking off the state. There is a pretty big difference - I think it was fairly obvious that I meant the "intentionally unemployed".

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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OK fair enough - but I do want to make it quite clear that the benefit system is there for a reason, and clearly some/a lot/the majority of people on benefits SHOULD be. There are a minority who milk the system, and it is only them I have an issue with.

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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