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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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DCA Court Claim Recieved - advice please


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Some DCA's have Been "suspected" of copying/pasting sigs on to "agreements" if you see what i mean, not mentioning names.

 

Jumping jack, send the CPR letter as 42Man recomends, pref special del.

Can you post up the Particulars of Claim (minus personal details)?

Is this a credit card or loan, or something else?

Was the claim issued in Northampton Bulk Centre?

Have you ever received a Default Notice?

 

 

All this will help us to help you

Regards CCM

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Please note i have no legal training any advice i give comes from my own experience and from what i have learned on this site

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Do you actually have the court claim document? if so what are the particulars of claim, and what is the date, you need to act fast here, or they will get judgement by default

Please note i have no legal training any advice i give comes from my own experience and from what i have learned on this site

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Ok now you have filed your AOS, that gives you 5 +14+14 days from 26 may to file your defence, you probably won't get a response to the CPR so, i would start thinking about a holding defence. Phone the court anyway to check when you have to file by, and bear in mind the defence will be too big to file online so have to go by post.

Please note i have no legal training any advice i give comes from my own experience and from what i have learned on this site

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No don't abbreviate it, this is exactly the amount of detail you need to go in to to be successful

Please note i have no legal training any advice i give comes from my own experience and from what i have learned on this site

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