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    • I would suggest that you stop trying to rely on legal theory – as you understand it. Firstly, because we are dealing with practical/pragmatic situations and at a low value level where these arguments tend not to work. Secondly, because you clearly have misunderstood the assessment of quantum where there are breaches of obligations. The formula that you have cited above is the method of loss calculation in torts. In contract it is entirely different. The law of obligations generally attempts to remedy the breach. This means that in tort, damages seek to put you into the position you would have been in had the breach not occurred. In other words it returns you to your starting position – point zero. Contract damages attend put you into the position that you would have been had the breach not occurred but this is not your starting position, contract damages assume that the agreement in dispute had actually been carried out. This puts you into your final position. You sold an item for £XXX. Your expectation was that you your item would be correctly delivered and that you would be the beneficiary of £XXX. Your expectation loss is the amount that you sold the item for and that is all you are entitled to recover. If you want, you can try to sue for the larger sum – and we will help you. But if they ask for evidence of the value of the item as it was sold then I can almost guarantee that either you will be obliged to settle for the lesser sum – or else a judge will give you judgement but for the lesser sum. This will put you to the position that you would have been had there been no breach of contract. I understand from you now that when you dispatch the item you declared the retail cost to you and not your expected benefit of £XXX. To claim for the retail value in the circumstances would offend the rules relating to betterment. If you want to do it then we will help you – but don't be surprised if you take a tumble.  
    • I was caught speeding 3 times in the same week, on the same road. All times were 8-12mph higher than the limit. I was offered the course for the first offense and I now need to accept the other 2 offenses. I just want to be ready for what might come. Will I get the £100 fine and 3 points for each of them or do I face something more severe?  These are my only offenses in 8 years of driving.
    • I'll get my letter drafted this evening. Its an item I sold, which I'm also concerned about, as whilst I don't have my original purchase receipt (the best I have is my credit card statement showing a purchase from Car Audio Centre), I do unfortunately have the eBay listing where I sold it for much less. But as I said before this is now a question of compensation: true compensation would seek to put me back into the position I was in before the loss ie: that title would remain with me until my buyer has accepted this, and so compensation should be that which would be needed to replace the lost item. But in the world of instant electronic payment, it could be argued that as I had already been paid, the title to the goods had already transferred, and I was required to refund the buyer after the loss. And so, despite my declared value being the retail price - that which is needed to return me to my pre-sales position, the compensatory value should be the value I sold it for, which being a second-hand item from a private seller is lower. I still believe that I should be claiming for the item's full value, rather than how much I sold it for, as this is the same for insurance: we don't insure the value we paid, but rather the value of the item to put us back into the position we would be in if we ever needed to claim. Its for the loss adjuster to argue the toss
    • amusing that 'bad economic judgement on behalf of prior party ISN'T a major reason to wingers to move to deform yet immigration is, where record levels of such has been driven by the right wings terrible brexit and the later incompetent dog whistle 'proposals largely driven to whistle to the right wingnuts Just seems to confirm the are clueless numpties 'wetting their own shoes   Has farage bought a property in Clacton yet?   yet concern for the NHS is listed as a major issue even by those saying they are moving to deform  
    • Also, have you told us how much you paid for this vehicle? Are there any other expenses you have incurred – insurance, inspections et cetera? How far away from the dealership do you live?
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Help Had to Resign


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Hi guys

 

Since April last year I have been suffering from anxiety disorder and panic attacks that seem to have been brought on by my work (thats what myself and psychologist have deducted) I have been absent from work in large periods and have had a phased return, but the type of work and the workload has never been changed or offered to change (and recently there were 2 jobs within the office that were different but I wasnt able to apply for because of my absence record)

 

Anyway basically in the last year I have been off for 30 weeks and therefore stopped getting SSP when this happened I had a meeting with HR who basically said they needed me back at work working full time doing duties and if that wasnt possible they would need to look at the feasability of me remaining in employment. I was back for 6 weeks suffered a bereavement which with anxiety set me back I had 2 weeks off (signed off by doc) went back was back 2 weeks had 1 day off with a migraine (unrelated to anxiety - doc wrote me a letter confirming thios) I went in on the next day to be handed a letter suspending me from work to asses my suitability to remain in employment. This letter was handed to me in front of 15 - 20 members of staff I was told to "get my bag go home read that and I would hear from HR"

 

I went home had a meeting the following week where they asked me to go and sit in my car for 20 minutes whilst they discussed wether I could remain in employment. I went back in and was told I was to be given a fianal warning which would mean I would not be allowed to have time off, I had to communicate daily to my line manager (the one who had suspended me in front of everyone) about how I was feeling, I had to start back the following week working my full hours and duties and regardless of the state I was in (eg panic attack, anxiety etc) I had to phone in myself and speak to line manager and go in once attack had passed.

 

Anyway with all that in place and the stress of going back to see line manager I had a massive panic attack before being due to go in on the monday, physically sick, shaking, crying, heart racing, sweating sore head etc etc and there was no way I could go in. Phoned manager and was given the option resign or be sacked as "the business could no longer sustain my employment as my absences were having an affect on colleagues and the business was at risk of losing contracts)

 

All along I have had doctors lines, I have even got my doc to write to them on 3 different occasions to suggest ideas (my work have no OH dept) So I had to resign. I wrote my letter and put in it I felt I had no option but to resign and that I was very dissatisfied at the way my line manager handled things and this in fact added to my anxiety.

 

I have put in a claim for income support and I do hope to get a new job as it was the specific job I was doing that caused me stress ( I am happy to pm details of my job to anyone should they think they would be able to advise me better if they new) it was basically a social work position.

 

I just wondered if anyone can advise me if I have any case against my employers and if I would get legal aid as I have no savings and no money. Or is it not worth the hassle. I am hoping that resibning will not exclude me from benefits, but my doc has given me another line and thinks I have done the right thing

 

:o

 

Thanks and sorry for the lengthy post

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Hi,

JUst read your post, what a terrible way to treat employees. I think you may have a case of constructive dismissal although there are wiser people on this site who will no doubt advise you accordingly. I think though there are timescales involved in starting a claim with an industrial tribunal. How long ago did you resign?

Wish you the very best of luck and you seem to be doing all the right things.

best regards

Please remember our troops, fighting and dying in our name. God protect them.

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Hi

 

thanks for your reply

 

I left less than 7 days ago and worked there for two years.

 

I wondered about constructive dismissal but don't really want to pay loads for a solicitor - well can't afford to pay for one, especially if I don't really have a case.

 

They kept telling me they had done everything they could and had taken into account the disability discrimination act but they had exhausted ALL possibilities????

 

I am not so sure. But have stated my reasons for resigning were it was made explicitly clear to me that no further options were available, and I also detailed how and why I felt my tratment from manager was unfair.

 

Thanks again for your reply

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I would say yes, you have a good case for CS and possibly discrimination under the DDA - first port of call would be ACAS or EHRC, they will give you the low down on the laws etc. Did you ever actually put in a grievance? they are always very difficult to deal with, especially the initial step of actually putting one in, but without the grievance being followed first, other paths are often closed to you, which is why its always a good idea to get one lodged as soon as possible. if you are in receipt of benefits etc., you should contactn CLS and they will advise if you are entitled to free legal advice, which you can get over the phone. ATB

We are the only ones who make life difficult......

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I would say yes, you have a good case for CS and possibly discrimination under the DDA - first port of call would be ACAS or EHRC, they will give you the low down on the laws etc. Did you ever actually put in a grievance? they are always very difficult to deal with, especially the initial step of actually putting one in, but without the grievance being followed first, other paths are often closed to you, which is why its always a good idea to get one lodged as soon as possible. if you are in receipt of benefits etc., you should contactn CLS and they will advise if you are entitled to free legal advice, which you can get over the phone. ATB

 

Hi Cellbar

 

Thanks for that, no as yet i havn't put in a grievance but have detailed my concerns in my letter of resignation. If I do not hear back (its been 5 days) then I will write to them saying I wish to raise a grievance , having had time to think my treatment through. I believe I am able to do this even after I have left.

 

Off to look at the link you sent me

 

Thanks

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