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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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disability living allowance turned down for 5 year old son


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I would wait for the letter - and let us know what it says. You do get ignorant people on the phone and you will ahve a certain amount of time to appeal, which should allow people on here/other agencies to advise you.

All help is merely my opinion only - please seek legal advice if you need to as I am only qualified in SEN law.

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You haven't let him down - trust me, the system regarding SEN and other-abled children is very difficult - you are doing what you can and what is right by your son - WORKING THAT SYSTEM AND FIGHTING THAT SYSTEM.

 

You should go to bed tonight proud - you may have lost the first battle but that does not mean you won't win the war.

 

It's deflating, it's hard work and it makes you feel helpless and want to give up - you just need to pick yourself up tomorrow and fight on.

 

You'll get lots of support here - well done you for getting this far without it.

All help is merely my opinion only - please seek legal advice if you need to as I am only qualified in SEN law.

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I know - but some things are more important and you will get them sorted - if you have nay problems with those, let us know and we'll try to help ther too.

All help is merely my opinion only - please seek legal advice if you need to as I am only qualified in SEN law.

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  • 3 weeks later...

Have you considered contacting some of the asthma charities and asking if there are any funds you can apply to for some financial help?

 

I would also try the national centre for independent living, the shaw trust,the early years centre (nottingham), the children's legal centre and the family fund trust

. some of these may be able to help you with funding - some may be able to give you advice - some may just point you in the right direction for other sources of help.

 

It's amazing what's out there that you don't know about.

All help is merely my opinion only - please seek legal advice if you need to as I am only qualified in SEN law.

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  • 1 month later...

We'll be around - if you have help/representation at the tribunal, you are more likely to be successful, so get as much info/help as you can and make sure you are well-prepared.

All help is merely my opinion only - please seek legal advice if you need to as I am only qualified in SEN law.

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Children with even severe problems learn how to cope in social situations such as school - especially children who are high-functioning autistic children.

 

NEVER blame yourself. You sound like a very caring mother who wants what is best for her child and is tearing herself apart by thinking it is all her fault.

 

I (and I'm sure many others on this forum) have felt the same way. I've been told my son is difficult because I divorced his father (by his reception teacher), I've been told it's my fault he's been difficult because I worked long hours (to keep a roof over his head because of said divorce) - recently his teacher has told me his problems are because he is spoilt because I am there for him all of the time. We parents can't win, can we?

 

My advice to you is simply this: go with your gut feeling. YOU are his mother: YOU are the one who knows your child. Keep fighting and come back on here, or PM me, any time you want a whinge or a moan - it's cathartic to let it out.

 

You are doing everything right - have you tried calling those organisations I mentioned in a previous post? It is amazing what a little practical help and support can do.

 

Good luck!

 

Tigs xxx

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All help is merely my opinion only - please seek legal advice if you need to as I am only qualified in SEN law.

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  • 4 weeks later...

Well, ive sent off for the forms for my eldest and will be following all of the good advice on here and give the worst day, not the best.

 

Good luck with your tribunal!

All help is merely my opinion only - please seek legal advice if you need to as I am only qualified in SEN law.

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I'm praying honey - no advice, I'm afraid, but you'll be in my prayers x

All help is merely my opinion only - please seek legal advice if you need to as I am only qualified in SEN law.

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