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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Is This Constructive dismissal


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After 7 long years with a really bad employer i had managed to keep my head down get my job done and be a good employee ( better that they deserved) As i did like my job!!!!!!

I only worked part time 28 hours a week every one else was full time 50+ hours per week!! i had worked the same hours for all these years and worked the same times 9.30-3.00 mon to fri. A new warehouse manager started early summer 2007. You know what they're like trying to make the company more effective and make an impact. (that he did !!).

 

Any way he wanted to change my hours from a 9.30am start to a 7.30 am start, I knew that it would not work out as my husband works shifs and I worked round the kids, but i trialed this for 3 months it did not work out and explained my circumstances due to family commitments it was not possible to wotk these hours. This was in october nothing else was said so i went back to my 9.30am start!! we had a really busy time as it was christmas and we all had to work extra hours. After the festive season all was quiet, when i was approached by my line manager he had told me that the new manager wanted me to change my hours permanatly to 7.30am start or work on another department an keep my 9.30 start, this was a big shock as i thought that all was okay!!!

 

To cut a really long story short i put in a greiveance as i did not want to change my hours nor take the offered postition. My greivance was at first conducted by a neutrel manager that was soon over taken by the new manager. after the result of the grievance did not go my way i appealed to the reigional director. I had a meeting with him in late January, he said "that i cannot conduct an appeal as the grievance was not taken as formal ( although i had sent the grievance in recorded delivery and in writing) he had requested another manager to hear my grievance!!)

 

To cut this story short i went through the process again and the outcome was not in my favour, by this time i was so upset and stressed when i came home from work I had reieved the outcome of the greivance. I then phoned my manager and resigned due to the treatnent i had reieved. I sent in a letter of resignation to my manager and recieved a reply from the new manager to say that my P45 was in the post!!!

 

I left the company 4th feb. I have been to a solicitior but he said that the cost of taking this company to court is so high as I only have a 50/50 chance of winning a case.

 

during the 7 years employment i had only 1 WK sick leave and nothing on my disaplinary record.

 

What shall i do i only have 1 month before they get away with treating me in this way?

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What shall i do i only have 1 month before they get away with treating me in this way?

 

In short, speak to another solicitor specialising in Employment law, and speak to ACAS on 08457 474747.

 

From what you have said you have been given poor legal advice. Not only does this sound like constructive dismissal and breach of contract, but your employer also seems to have ignored your rights under the Sex Discimination Act. Hopefully you have copies of any correspondence written and received.

 

If I read it correctly, your employer has tried to enforce a change to your contract under protest, You cited childcare arrangements as making it difficult for you to accept the proposed change and this was ignored. You even went so far as to trial the earlier start but found it impossible for the reasons stated in your grievance and this was still ignored. Why on earth would a solicitor not believe that you have a case? Why also would he be talking about the cost of taking Court action? This is a matter for an Employment Tribunal and you need to seek advice urgently - as you are aware you have only three months in which to register the claim.

 

Have a look HERE - there is some good advice which looks tailor made for your situation. You have rights under the Employment Act 2002 and the Sex Discrimination Act for protection from changes to working arrangements where this may have a detrimental affect on childcare arrangements. This is in addition to the fact that your employer has breached your contract without adequate negotiation and despite your legitimate objection.

 

I hope that you are able to get somewhere with this and you have my sympathy for the position which your employer has put you in. Good Luck.

Any advice given is done so on the assumption that recipients will also take professional advice where appropriate.

 

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Thanks for your advice sidewinder, I am going to seek more advice now!!!

In my contract that I have is for a warehouse operative, although my work is all admin and a higher grade! On a reply I recieved from my first grievance the manager stated that in my contract " It is a condition of your employment that you are prepared to accept changes to your duties"

But I was under the empression that as I had been doing the same hours and job for the last 6 years It would be an unwriten agreement, Is this right?

I have read through the link you put on your thread and Is great advice, I just seem to have lost a bit of confidence since all this and needed to be reasurred that I am doing the right thing! As after 3 months there will be no case for them to answer!.

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What reason do you have for rejecting the offer of a role in an alternative department with the 09:30 start? I think the outcome might depend on that.

 

If the offer of work in another department was reasonable then I think you might struggle. If the offer was not appropriate (e.g. a demotion) then it would be easier.

 

Standard questions of course - do you have a union representative or an insurance policy that covers legal costs?

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As I have worked for the company for 7 years, l know most members off staff and the manager, and would not want to work with or for them !!!

thanks for your opinons.

All is not good as I spoke to the Law Centre this morning for a very brief time and he says that as I have been paid up to when i left work ie: outstanding holiday and hours worked in that month then he didn't think that the company has a case to answer to!

Not sure how this all works or he really wasn't listening to the points i had raised.

 

OR MAYBE HE's RIGHT THAT HE CAN ASSESS AND DECIDE IN A 5 MINIUTE PHONE CALL.

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  • 4 weeks later...

Thanks for the advice Barabra. I've spoke to a friend that has contacts with barristers, still not sure now what to do! Maybe it's just best to move on, after all that i had to go through I'm not too sure that I can deal with it all over again!!!!.

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