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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Resigning whilst suspended


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Hi everyone, just before Christmas I was suspended for allegedly breaking the glass in a door on purpose and not by accident. I then submitted a grievance against the management and this has delayed the investigation into the incident until after the grievance has been heard. Today I was offered another job and would like to know if you can resign whilst suspended and what implications this would have on notice periods, holiday pay etc.

Thanks in advance for any opinions.:?

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You can resign at any time... as long as you comply with your notice requirements.

 

Are you suspended on full pay?

 

You will still get holiday pay for the time you are at home, because you are "working" where the company tell you to work (i.e. at your home).

 

How long is your notice period? If it is a month/longer, you could potentially try to negotiate this down with HR (i.e. resign immediately and get to start other job immediately.... but that needs a bit of thought....)

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Thanks for that, yes I am on full pay and my notice period is 1 month. In the past when people have resigned they have been let go straight away and have not had to work the notice period. An extra complication is that they messed up my overtime for November and said that they would sort it out in December but I was suspended before this had been finalized, also I was due to take my last five days leave over Christmas but because I was suspended I presume that I am entitled to these days back. (Holiday period runs January to December).

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also I was due to take my last five days leave over Christmas but because I was suspended I presume that I am entitled to these days back. (Holiday period runs January to December).

 

Probably not... but please try it.

 

What do _you_ want as an outcome? Do you want to resign today, ideally get "let go" immediately and start your new job?

 

Or do you want to defend yourself/get them for unfair dismissal/get your job back?

 

Remember companies will often do a deal, if it is in their financial (or political) interests.

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Don't really know what I want yet, only had offer late tonight so have not had much thinking time. New employer knows the full story so could just go and start but I don't like the idea of letting my company think that they have "won" and forced me out. Will sleep on this as I have been doing lots of research both on here and other sites and think I have prepared a good case to try and keep my job. Would constructive dismissal be worth pursueing do you think?:-|

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