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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Urgent. Please please please help.


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Hi all

I need a bit of advice please if anyone can help.

 

A friend of mine is suing the council for disrepair, The solicitor that is representing him is not very good.

He is trying to get a transfer through health problems which is being made worse by the dampness in his home. He has just got out of intensive care as he ends up with breathing difficulties every time he enters his property.

The council said he is only entitled to be on a band C for a transfer which is rediculous.

He has

1. Asthma

2. COPD

3. Cancer

 

The problem is now getting worse as the council is now sending letters which is causing is health to worsen. Within the last 2 weeks he has had,

 

1. A letter to do a home visit as they are invesgating his housing benifit. (At the time this letter was send he was in intensive care and the appointment had to be cancelled).

2. A letter to tell him to clear the rubbish from his garden (Which to me isn't bad enough to recieve a threatening letter. I have seen worse).

3. A letter saying he has to attend a meeting at the council due to reports of anti-social behaviour.

 

My questions are can they do this whilst there is an ongoing dispute against them? Also can he ask his solicitor to attend and would he be expected to attend if asked?

I would also like to know if this could be classed as intimidation from the council due to him suing them?

 

thanx in advance

 

x Roz x

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royzor,in reply to your post and in my view:

 

Your friend should be able to get redress under the European Convention of Human Rights due to the fact that the dispute is with the council.

 

On a seperate note,has his current solicitor been informed of this intimidation/harassment(as this is clearly what it is - nothing more and nothing less which is totally unacceptable)? If,yes.What has been the outcome?

 

The answers to these questions should hopefully enable me to assist you further.

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Hi N4B

 

Thanks for your reply but unfortunatly you were offline by the time i read your post.

He managed to contact his solisitor this morning aftre several attemps, He said he could not join him in the meeting as he had to go to court but to go to the meeting and see what they had to say.

He said that the letters he had been sent are from a different department in the housing and has nothing to do with his claim. Which in my opinion is a load rubbish as its still the same housing.

He also said to inform him of the outcome and he would take it from there.

Once again thanks for your reply and i will let you know how he gets on after the meeting

 

x Roz x

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