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natwest are poo

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I sent my letter to Natwest with a spreadsheet listing all the charges they have made to my account since 2001 approx £1500. they won't give me an overdraft because of the type of account I have so even if I've paid money in on the same day a direct debit is due they still return it chargeing me £38, so when you struggling to stay out of debt they put you right back in it again, had a reply saying they were looking into it and would contact me soon, because of adverse credit problems which stemed from a recent partner I am finding it hard to find a bank who will give me a current account is it likely anyone know that they will close my account if I get a refund and could anyone help with another bank I could try

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