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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Help needed regarding illegible application/CCA, thanks !


celtgirl
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wouldnt Section 59(1) CCA 74 be relevent here rory, i understood it to be the case that an application to enter into future credit was void and unenforcable

 

its just a thought, and of course i may be wrong. your knowledge of the CCA 74 is far better than mine

 

regards

paul

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Hello HAK,

 

My understanding of 59(1) is that where you fill in a application form for credit, the application itself is not binding . take applying for a credit card, you get a application through the post with the normal mail, you fill it in and return it ,this is not binding it is when the credit card company for instance processes you application and sends you the agreement which you sign that is binding

 

i hope this makes sense, im tired and having trouble concentrating

 

 

regards

paul

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Hi HAK

 

i must admit it is quiet 2nite,

 

wiith regards to the s59 issue, i must admit i wouldnt like to be the advocate in court arguing that an agreement isnt enforcable under s59, i would much rather go with a s60/61 arguement but if its the only option i suppose if i were to ask myself would i go with it then i probably would, especially if it were an application form which was produced in response to a CCA that was clearly one which had been posted through the letter box in with the junk mail, you know the ones

 

still there we go

 

regards

paul

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Hi celtgirl

 

 

i would definatley go with the arguement that the application they have sent is illegible and hence unenforceable, also if the prescribed terms are missing then its really game over.

 

the section 59 arguement is something to tack on to the end of the list as as sort of add on really.

 

 

good luck

 

regards

paul

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