Police probing the disappearance of missing schoolgirl Tia Sharp have launched a murder inquiry, people are asking why did it take so long to find a body in the house at the centre of the inquiry? And how did police lose track of one of the key figures in the disappearance? here http://www.dailymail.co.uk/news/article-2185939/Tia-Sharp-missing-Murder-inquiry-launched-police-body-grandmothers-home.html This beggars belief, what exactly do we pay the police for?

My Son's Vodafone service was suspended in December 2011. The problem was the bank; they cancelled the wrong direct debit. The day after payment was due the service was suspended. My Son didn't use his phone for a week and then recieved a letter telling him of suspension. My Son is (mentally) disabled and does not understand the contract but did not tell me. I finally found out in January 2012 and took up his case. Between February and now there have been emails flowing back and forth regarding this account. I have asked Vodafone to allow my Son to pay the month's missing premium and then restart the contract. Vodafone (On 11/2/12) replied offering my Son a reduced payment of £31.47 to enable the contract to restart. This was refused on the grounds that the service was not used. More email tennis! 18/4/12 Vodafone requested either £214.63 ETF or £41.67 to reinstate the contract. Both were refused and related back to the original request. On 4/5/12 this email was recieved: Good morning Mr B Thank you again for your email regarding your account. I have taken a look into your account and I can see that on 22nd February 2012 my colleague Dan Harrop responded to an email from your self. Below is a copy of this email that was sent from D: Good Morning Mr B I am aware that this dispute has been running for for over a month and quite a few e-mails now. In the interest of trying to resolve this dispute instead of allowing it to continue any longer I have spoken with my manager. After a lengthy discussion we have agreed that to bring an end to the dispute we will waive the £41.47 in full. If you accept this offer we will resume your full service immediately and and remove the early termination fee I mentioned in my last e-mail. You would start paying your line rental again from the day your service is resumed. If you accept this then you can either reply to this email to confirm or call us on 08700725625 (Monday-Sunday 8am-8pm). I have updated your account to reflect what we have offered so that the agent you speak will be able to action it if you choose to call. If you would like to accept this offer as above please call our collections team on 08700 725 625 alternatively reply to this email. Your account will again be updated to reflect the offer made so that the agent you next deal with will be able to action this request. Please accept my apologies that this issue has not been resolved sooner. I've also attached a short customer feedback questionnaire and would really appreciate your thoughts to help us improve our service and I can assure you, this will be treated in confidence. Just click here to start. Kind regards, Vodafone Customer Services The original email was not recieved, however, happy days!!! My Son rang Vodafone to confirm this and restart the contract. He recieved calls (via my phone) on 12/5/12 and, after a lengthy conversation, they were to ring back and restart the service. My Son advised them that the sim card was no longer recognised. On 16/5/12 I recieved a missed call from a freefone number. I tried to ring back but I could not get a connection. Time passed. On 17/5/12 this email was recieved: Hello D, I'm sorry to know about the inconvenience caused to you. I know this can be upsetting. I understand your concern, however, your account is being handed over to our collections, as they are now dealing with it. I request you to please call our collections team at 08700 725 625 between 8:00 - 20:00 hours. We look forward to assist you further. Kind regards, Vodafone Customer Services I have responded by stating that this is against Consumer Law. Is it? What, if anything, can be done about this? My Son no longer has any wish to use Vodafone (not surprised either!). I have asked them to take my Son to court so we can highlight the bullying tactics and the blatant false promises made by Vodafone. He has since recieved more emails asking him to ring the collection department on an 087000 number which I will not do from a mobile. Apologies for the length of this post. (abridged version!) Advice please.