Please if you live alone or a couple.If you have no garden or use the Launderette for your washing study if a water meter would be beneficial for you.The Water Companies in league with Ofwat do not want to publicise water meters and their policy is still the same as in 1999 when these minutes of a meeting were made. JM explained that NWT would include with the bill a statement that there was a meter option available and ask its customers if they would like any further information. JM said that they had considered not explaining that a meter would be fitted free at this stage. However, people requesting further information would receive literature stating that the meter option was free of charge. The CSC supported a low key approach in promoting the free meter entitlement. CW asked how NWT would promote the free meter option to unmeasured customers experiencing payment difficulties who could benefit from moving to a measured charge. JM explained that if an unmeasured customer is having difficulty in paying its bill NWT will advise the customer that it may be beneficial for them to have a meter installed i.e. depending on the rateable value of its property and typical usage. CW stressed that they should continue to promote the meter option to vulnerable customers.” YOUR CURRENT YEARLY BILL UNITED UTILITIES FIGURES ONE PERSON £300-£400 SAVINGS £45-£145 £400-£500 SAVINGS £145-£245 £500-£600 SAVINGS £245-£345 TWO PEOPLE £400-£500 SAVINGS £28-£128 £500-£600 SAVINGS £128-£228

We had a water meter fitted 27 days ago. During the install the chaps who fitted it said the pipes were very old, the job was very difficult due to the closed space and because of this keep an eye on the readings to make sure there's no leakage and if there is report it immediately. I have done so every morning without failure noted the readings and have a detailed log. Yesterday we were out all day and this morning when I took a reading the number was far higher than it should plus I noticed the wheel was spinning and we'd only just opened the front door. Spoke to SWW reporting the leak and asked that the previous reading be noted because I didn't want to pay for the leak what we're not using if it turned out that the leak is at the meter - he said we could be charged as he couldn't guarantee we'd receive a leak allowance. I've turned the water off at the stop-cock and the wheel is still turning on the meter. Where do we stand with our rights (statutory - durability) on this if this is a fault at the site of work carried out by their workmen and the leak appears within 28 days of the installation date? We'd love to keep the meter as this has already more than halved our bill.