How do I get a refund from Amazon? I ordered some LED light bulbs for £6 plus £4odd postage and packing. They never arrived. When I enquired the tracking said "attempted delivery 18:50 on (date). I dont believe that Royal Mail would attempt delivery at this time of day, nor was there a card through the door, nor did anyone knock. I have emailed amazon who have in turn emailed the supplier "Cashbrokers" which sounds dodgy anyway. They claim delivery was attempted and the tracking now says being returned to sender.

Hi Hope someone can assist. Car tax due end of September, however, up to last week reminder not arrived. Rang DVLA who told me there had been a problem earlier in the month so reminders would be late and should receive by 24th September - not arrived as yet! I was told I could renew online with my V5 document which I tried to do tonight. However, wouldn't let me, something about tax class etc. I have my V5 and MOT but cannot find my insurance certificate which has been mislaid!! Have searched high and low for it. Even if I try and get another certificate might not arrive by weekend and I cannot park it offroad. Any suggestions? Even though I know I am partly to blame, I am angry at DVLA, firstly for non appearance of reminder and secondly, the failure of the V5 to let me pay when I have a valid number etc. I want to pay my tax but am being prevented by their own system!! If I ring DVLA, can they issue a number over the phone or is it a case of making a formal complaint to get anything done! Any help appreciated as I am now at my wit's end! Thanks.

Hi Everyone, I have been lurking and reading a lot of the posts with interest. Now I need to ask for your help sorting out my mess. Due to mental health reasons, I have not been able to work at my second job and things have snowballed. I owe approx £80000 and the first court claim has arrived. What do I have to do, just fill it in, or do I send the prove it letters etc. This debt is for a bank credit card ( £8000)and they are doing this them selves. The amount will include penalty charges ( has it been determined if theese are legal?) card was done online and don't rember signing anything, although I will search my papers as I keep everything. Also have a £15000 loan debt with the same bank, so expecting another county court claim for that one as well. Is there anything I should do apart from filling in the form received and sending to the court. Is there any point asking to prove the debt, I know I owe it and the amount is correct, although it includes a few penalty charges. I understand if I agree. then I send my proposal for payments on the form back to the bank, only goes to the court if I dispute the claim. The form has "DATE OF SERVICE 20 Jul 2012 " stamped on it, do I get the 14 days from this date? Only had the card a year and it was applied via internet, so I guess it would be easy for them to prove it? I will only be able to offer a very small monthly payment, , about £15 which I don't expect them to accept. Or should I offer £10? this has been worked out pro rata with the other debts, when they surface. What action will/can they take, charging order would be ok as there is no benefical interest in the property, will they force a sale(cannot see the point as no equity). Do I have to still make monthly payments even with a charge on property? Hope this makes sense thanks for any help/advice.