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About icemen

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  1. I just like to say thank you to everyone on this forum especially Bankfodder for support and advise. Today I have agreed to settle out of court with PC World for the sum of £220.
  2. This is what it says on their knowhow policy We’ll fix or replace with new - if we are unable to repair your product, we’ll give you a brand new one. They can't fix it so they owe me a new one? So I don't think I'm being unreasonable now, I only offered them that offer before I took them to court, now that I have taken them to court I want a new replacement. Do you think I should ask them as it can't d any harm & they can only refuse?
  3. I have paid the fee & sent my response to the court & emailed to the defendant last week. I also attached a separate letter with all my policies & claims against them Today I received two letter from PC World. One letter stating their position remains the same. Stating my comments that this is not the sixth claim against this tablet, saying their records show their are six instances of claims. I don't think they even bothered to check if the claims are against different tablets. Anyway their policy clearly states "you can have unlimited repairs" so pointing out how many rep
  4. Bank fodder created this format & said it is unconventional but the judge complimented it in a previous case. Shall I stick to this format or do a standard statement? Bank fodder - shall I list all the policies I have with them currently active ? and the claims I've had previously just to give the judge the fuller picture of my custom & loyally to PC World? Also for a conclusion, Just say now that the case has gone to court I want to claim for the full £250 to purchase a new tablet of similar spec?
  5. Finally managed to attach ;-) I have attached Pc World response when they declined my claim, I have tried to separate their points so it is a bit more legible. I have XXX names email address etc I have attached my statement with the header & statement of truth. Is it OK like this or do I need to give an account of what happened from the start & tell tell judge how the tablet was damaged etc? Also shall I include all the policies i've had with PC World & the claims that i've made or is that too much information? thankz pc word claim-responsepdf.pdf knowhow skele
  6. I wanted to attach their defence & my skeleton claim to see if everything is correct. Also I needed guidance on the below directions which apply to the claim 1)Each party must deliver to the other party and to the court office copies of all documents on which that party intend to rely at the hearing no later than 14 days before the hearing. 2) The original documents must be bought to the hearing 3)The judge may refuse to consider a document or take it into account if a copy of it has not been sent to the other party as required by this order. Does this mean I have
  7. no still can't post attachments? Posting Permissions You may post new threads You may post replies You may not post attachments You may edit your posts
  8. these are my permissions Can this be amended? Posting Permissions You may post new threads You may post replies You may not post attachments You may edit your posts
  9. I never said that, there is a header and statement of truth in the pc world claim response. I am not allowed to post attachments so i can upload their defance and my skeleton argument. Date of hearing is 1 nov. Have you got email address i can send you copies to look at bank fodder? Ź
  10. No other points i can think of. Yes this is how there response was supplied to me via moneyclaims, unseparated paragraphs.
  11. I dont know how to attach so here is what I had drafted up Overview I had my daughter tablet, a nexus 7 2nd gen 32gb covered for accidental damage for the past 4 years. Back in March she put on the side of the bath to use the toilet and it fell into the bath which her mom had just ran for her, She is only 6. It caused the tablet to become water damaged, My defence Below statement is incorrect On point 8, (d) This was the 6th incident to damage which occurred to the tablet since purchase In total I've had 6 item under whatever happens Laptop - for 3 years
  12. That's looks very good Bank fodder. Are there any other points I need to cover? How do I attach files again?
  13. Thanks Bank fodder, so £25 is reasonable, I though it was going to be over £100. Will you prepare a skeleton argument for me this month? I want to claim the £250 off them now, after all this time they trying to fob me off..
  14. Ok thank you and let know if i need to send any documents to the court and the defendant. How do i pay the fee? I will also do this in September.
  15. Got Notice of Allocation to the Small Claims Track (Hearing) Court Trial Fee £25 To be paid by 1st Oct The hearing will take place 1st Nov The title of the defendant to be amended to DSG Retail Ltd re-service dispensed with The claim is allocated to small claims track and the parties are referred to Part 27 of the civil procedure rules and the practices direction of that for guidance on how the hearing of the claim will be conducted. Judges directions for preparation for the hearing. Each party must deliver to the other party and to the court office copies of all documents on wh
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