Dear Dedicated, I just wanted to respond on behalf of FirstFound in an attempt to resolve things for you. Since you cancelled your Direct Debit in November we have tried to speak with you on 23 occasions. Unfortunately all calls were either rejected or diverted to your voice mail. We have left numerous messages and sent emails in an effort to get in touch regarding your account but have had no response from you. We would like to settle this matter amicably with you but as you have not been willing to communicate with us we have had no option but to start legal action against you. This is not something that we want and we would prefer to discuss this on the phone with you and come to some agreement. If you wish to discuss this further please contact our Business Support Manager, Joanna Stone. Regards, Greg Doyle Communications Manager - FirstFound