Hi, I'm new to all this type of stuff so I hope this is of interest to some of you. I have recently heard from a friend of mine that his local vet has been told that all royal sun alliance backed policy holders will now have to have pre approval for specialist treatment and they can only go to a chosen RSA supplier or there will be financial consequences in addition to the excess. IS it just me or does this sound like they are going down the same route as the motor insurance trade where you have to go to a "preferred supplier" and not the one you want to use. What I don't know is how good the "chosen" supplier is and whether or not they have come to some form of deal with these suppliers on price etc. A bit worrying when you consider we are talking about pets here and not cars. Does anyone else know anything more about this? Companies include More Than, John Lewis, Argos, Tesco and M&S. Regards