This has become a joke, for the past 7 months you have been telling me that your systems are upgrading, something about moving the old migration to the new system, I don't know what is going on but for the past 7 months you have consistently suspended my line every month when I have a direct debit set up but you are not taking the money out, every month you confirm and say my direct debit is active and then do not take the money and suspend my line, now you have taken this too far by putting a default/late payment on my credit history which in turn has resulted in me being declined for a mortgage. I am so tired and regret ever joining Vodafone that I really just want to end this contract.