Many thanks I have just spoken with the council and they've given me a list of all the payments they have received so far which totals £161.57. originally order was for 267.01.

And that's crazy and we've already paid more than the original debt. Just frustrating that we still pay every week and they're still harassing us even when they know they can't come and remove any goods as they haven't taken control of any

To date we have paid them £342.00 which is more than the original debt to the council. The council tell me they haven't received all of the money yet as Jacobs take out their fees first before sending any money over to council. We pay £30 a week. Yes I believe they did but can't lay may my hands on it just yet to confirm

Original amount owed to the council was £222.0. we now owe £190.01 so clearly they can see we've nearby paid it off.

Yes both those costs have already been added which those alone more than doubled what we originally owed to the council. I have continued to make my payments that I'd agreed to initially and they can see that so why the constant threats of attending again? I've I'd have stopped paying completely it's understandable but I haven't and have never missed a payment since

It was in response to the first letter they sent so made over the phone

Thank you, I wondered if it was just an empty threat in order to get me to phone them? I've spoken with the council before and they just say I have to deal with Jacobs. I'm guessing the chances of them turning up today are slim then if they know they can't do anything?

I did inform them I would double up the next week and they should be aware I am still paying as every letter I receive the price has gone down. No levy has been made on anything as they have not entered my property and we don't have a car

After some advice please I made a payment plan with Jacobs bailiffs for council tax debt back in aug, I missed 1 payment in sept but doubled up the following week. To cut a long story short after I was late paying I received a letter saying the payment plan was no longer in place. I've had several bailiff visits and I've not opened the door but I have continued to make my weekly payments with fail every week. I have continued to receive letters and texts saying removal action is imminent and today another text saying the removal team will attend today between 6am and 9pm. I don't understand why they continue to hassle me when I am still making my weekly payments. Any advice please would be great.

that is what I'm hoping for. thanks for all your advice it really has put my mind at rest

I have gathered now that they do rely on underhand and bullying tactics. I know they are doing a job but who in their right mind would get any pleasure from terrifying people into handing over money? needless to say I have heard nothing from this colleague today

ok I Will do that. thank you. I'm hoping that now he realises I know my rights and what he can and cant do he will pass it back to the council. surprisingly I have not heard anything from this colleague of his yet, I just dont want to sit here worrying when their next visit will be especially with two young children in the house.

thank you. when I phoned the council they told me they couldn't talk to me about it as it was a closed case and with the bailiffs. so basically then it wasn't the council he spoke to. I still dont understand why he is telling me that his colleague is dealing with my case today?

I also told him that I called the council on tues to confirm what he told me and they have no knowledge of speaking with him. however they did say it could have been the back office he spoke to. Anyone know what the back office is?

it does seem odd that its now someone else dealing with it though

I owe one amount of 420 and another of 969. on Monday we went through the whole they are taking goods then decided not to. I was then told if I paid the 420 by today then the council would take back the higher amount.

he has been round 3 times now. he has just phoned again and I told him I cant get the £420 and he says the council wont take it back then, but its now his colleague dealing with it and he will be in touch

This is fantastic info thank you so much. I will indeed be telling him what i know. I have found that once the bailiffs know that you have done your research and know what you are talking about they certainly backtrack. I never knew any of this info before now, thank you all so much

That is what i told him, that it was pointless him taking my goods as they wouldn't even cover the cost of sending someone out. I am planning to complain about the costs issued as i cant see how they can charge £168n for a visit? i thought yesterday that the only reason he referred it back to council was that he had been caught out on his over charging. Thank you so much for your help, if researched this forum over the weekend and this is how i knew what to tell him yesterday, although i still wanted clarification. Thank you all so much, you have really put my mind at rest

So if i dont allow him entry he cannot get a locksmith to gain entry then? sorry to sound stupid but i am just not used to any of this

sorry i dont have a scanner but the costs are definitely incorrect to what is written on their paperwork.l so...... if i dont pay the £420 on friday will in definetely go back to the council?

i spoke to debtline yesterday morning and they said that as i had allowed him entry before then he could now force entry. they also told me about the having to leave me enough seating whereas the bailiff told me they had incorrectly informed me and only had to leave me one seat. i got the above info from the council yesterday and the amounts i orignally owed are correct. what concerns me is that on the levy of goods form he left the bailiff costs were £167.50 but on my reciept of payment on the same date the bailiff costs were £395.50.How can they make such a mistake? When i told him i had requested a full breakdown and was making a formal complaint that was when he suddenly decided to pass it back to the council. When i phoned the council today they knew nothing of this and said is must be the 'back office' dealing with this that i have found out that the 'back office' is not actually the council themsleves. is that correct?

When he came yesterday i was adament to him i was not leting him him, after an hour of him apparently trying to arrange a removal team he decided that the goods would not cover the debt so thats why he didnt arrange this as he said himself that the goods would not cover the debt. I requested yesterday a complete breakdown and they emailed this to me today and the costs incurred on the spreadsheet to not match the the paperwork the bailiff gave me. According to the bailiff paperwork my account went from £969 to £1708. I noticed these discerpencies over the weekend and when i challenged him on this yesterday he eventually told me that it was a clerical error on his behalf. it just seems incredibly over the top of the charges though

Sorry debt is for council tax

Thanks for quick reply the items listed are: 4 x wooden units 1 x LG 32" tv 1 x packard bell pc and accessories 2 x leather sofas 1 x coffee table 1 x dining table and 3 chairs 1 x white microwave there are 2 balances outstanding of £420 and £837. when he came yesterday i told him to go ahead and remove goods asong as he left me enough seating for my whole family and he said he only has to leave me 1 chair, In the end he decided that he didnt want to remove goods and went away saying that if i cleared the lower debt by friday then the council would take back the higher debt. There is no way i can get that money together and am really concerned he will return and take goods