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  1. Hi Can you remind me what my rights are regarding council tax payments had an email from Ross and Roberts they are trying to get hold of me I want to contact our council office direct and make a payment can I just tell them I'm doing this and they will have to accept it the council know that I'm registered disabled so I take it that's why I have had an email and not a visit Thank you
  2. We rent a house, and as part of the tenancy agreement the landlady agreed to pay the council tax for the property. Well for one reason or another she didn't pay it, and the council obtained a liability order for over £2500 dating back to the date we moved in. We had received letters from the council, which we forwarded onto the Landlady in the expectation she would pay the outstanding amount, but due to financial problems she never paid the bills, and as you would expect the council in the end obtained a liability order. We received notificaton from Ross and Roberts that they would b
  3. Evening all, I'm helping a friend out with a Council Tax bill which was overlooked after a misunderstanding with the paperwork. When they contacted the council to set up a direct debit they were advised they were £96.00 behind on payments so made this payment in full there and then on the phone. That was the end of the issue so they thought. However they were not advised of an underpayment of a bill in the period of 2014 - 2015 which was left outstanding and as such not aware of. In the phone call and a reminder letter they received they were not told about the overdue CT of £11
  4. Good Day I was recently sent a council tax bill for a property I lived in 3 years ago. It was for £115 for my final months council tax. It was a genuine mistake on my part. The letter came to my house asking for payment within 14 days, however I was away from home for a long period of time so by the time I got the letter the debt had been sent to Ross and Roberts who now wanted £190. I wasn't sure the original amount was right so queried it with the council who asked me to post some details to them which I did recorded delivery. 2 weeks later came a phone call from the bailiff, so I got b
  5. Hello, I've stupidly fell behind on a few Council Tax bills and owe in the region of £1,400. I never received an LO however have been informed that a Liability Order has been made against me (the council told me this over the phone but won't send me any information on it). Had a first letter through the door yesterday from Ross and Roberts Bailiffs. After reading this forum I understand some of my rights and am a little calmer (still my mind is exploding with images of being left with nothing but squalor and sadness!). I know I don't have to let them in, however I do want to ar
  6. Hi Just looking for a bit of advice and making sure I have my facts right on this. Missed a couple of CT payments 2012/2013 and had letter from ross and roberts about a month ago. must admit forgot all about it as had alot going on with my son who is currently being assessed for mental health problems and that has taken alot of my time and been my main priority. But got my second letter today through my letter box. They didnt even knock on the door this time as I was in. It states that unless I call them today the option to pay by installments will be removed. Can they
  7. I have recently had some dealings with a bailiff from ross and roberts, the problem as such is sorted, in that I never ever let him in my home and I am paying the council directly. However I cannot find this bailiff on the register as a certified bailiff. On my "first notice" it only has his name as S Jackson I'm not entirely sure what his first name is, I've searched the company and the surname and another mr jackson comes up but not with that initial. I am dealing with the council first to ask how much I still owe and I will deal with ross and roberts once
  8. I recently had a letter from Ross and Roberts regarding two unpaid parking tickets ( for which I Plead Guilty) this was dated 13th August 2013. The letter stated that each ticket was now worth £98.44 making a total of £196.88. It had contact details for the Bailiff on the form and a contact number to speak to the Bailiff. It also had on it additional charges added to it of approx £100.00 added to each of the previously mentioned tickets taking the total to almost £400.00. I rang the number on the letter and spoke to the Bailiff and asked him why he had added £100.00 to each of the
  9. Following the recent Court of Appeal decision in the case of Roberts v Bank of Scotland there are some key points that creditors should take away from the decision.The outcome of this case is likely to have ramifications for creditors who are attempting to contact their customers in relation to defaults on their account. The appeal was made by the Bank of Scotland, following a decision against them that their conduct amounted to harassment and intimidation of their customer, with the Judge awarding damages to the customer as a result of the bank’s conduct.Bank of Scotland appealed the decision
  10. Ok, so I found a job a couple of weeks ago and did 2 days paid work, this meant I had to sign off from JSA for those 2 days. I have been on JSA for about 4 months since my last job ended. After those 2 days I was no longer required so I resigned on to JSA. My payment for Ross and Roberts was due on the 1st July but I did not receive my payment from JSA till the 8th due to signing off and on again and don't receive any payments for those 2 days work till the end of July. As soon as I received the JSA on Monday 8th I made a payment to R&R of £40, the amount specified when I told th
  11. I mentioned this in another thread that I had started and was advised that it was worthy of raising as a separate issue in this section. Ross and Roberts debt for council tax. I gave them a walking possession last year, plus £300 up front and agreed to pay £150 a month, which I can afford. However, I paid it via the Internet (their web site) and was a couple of days late. About a week after that payment, they turned up and said that even though I was up to date , they were terminating the agreement and now wanted £1,600 odd or they would take away my car and
  12. people in this country need to wake up and smell the coffee quicktime, because r&r are harassing people with incorrect information. i have a similar case, with Torbay who are chasing me for £90 for a ticket which i appealed against and woin the case, and they are using them to get the money, but thankfully i am an ex cab adviser, so i know what they can, and cannot do, and i am just waiting for them to try that, as i have already warned them not to trespass on my property because i will forcibly remove them. i am sorry that you have this stress, b ut i w
  13. My ex-husband unwittingly allowed the Bailiff to enter his home - she said she was there 'on behalf of the local council and at no time said she was from Ross and Roberts. It was only after she made a list of goods and asked him to sign a paper saying he would pay back the council tax debt at £65 per month, that he realised she was not actually from the local council. I used to deal with all the financial problems when I was with him and I try to help him out now as much as I can because he not only doesnt really understand most of it, he suffers from anxiety and high blood pressure and
  14. Hi I would really appreciate some help on this matter as soon as possible. Ross and Roberts attended my property last Nov as apparenty my account was in default (even though i had never missed a payment as was advised by them that my account was clear). To cut a long story short, they have been to visit me twice now where they levied my goods and made me sign an agreement to pay and amount each month that i told them i couldn't afford to pay. In december i phoned them to make my payment as said i couldn't afford the ful amount and could i part pay, they agreed to
  15. Good afternoon, I have joined this forum in the hope someone can help me with this situation!! I had a council tax debt which was passed to Ross and Roberts. I was paying £40 a month for 6 months until i was late with a payment by 2 days and they sent the baliff around again! I then had to pay another £130 after being hounded!! I then reverted to paying £40 a month again for 8 months. Due to a move i again missed a payment! I was working on Monday and my daughter who is 11 was at home with my 17 year old sister. My 11 year old answered the door where a balliff asked for me, sh
  16. Hello. I find myself in a difficult position in regards to the above bailiffs. In 2007 I walked away from a business and defaulted on the lease. The landlord saw that the business wasn't capable of sustaining itself so was fine to take back the lease. In the period between then and now, I have moved around 5 times. On the 2 May this year, I returned to my current home to find a letter through the door from Ross and Roberts saying I had arrears of Non-Domestic Rates for 2008 and 2009 totalling £8300. This was the first I knew about it. Apparently, t
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