... My reply ... Have I shot myself in the foot???? Thanks Thanks for your reply, I understand that I defaulted on the loan, and I take full responsiblity for paying back what I borrowed plus the interest. £425 in interest charges is extortionate and, as stated before, unenforceable in a court of law. I have been advised by Citizens Advice Bereau that I am within my rights to challenge these charges, and also as I have never received a breakdown of all the charges I may immediately make a complaint to the Office Of Fair Trading and to Alan Stewart or Sam Gardiner of East Ayrshire Trading Standards. I shall also be sending them copies of my bank statements showing the high amount of bank charges accrued from Quick Quid trying to debit my account after having been informed that there was no money in the account for them to take, and asked not to do so. So on top of the high bank charges I was charged for them trying to raid my account (illegally) £425 in interest on the loan is extremely unfair. I would like to re emphasise that I take responsibilty for paying back the amount borrowed, plus interest. And I have kept to the repayment agreement so far on time. I ask again that you accept my previous offer and put an end to the matter. Please respond by return email.

To be honest I am fighting the urge to reply and just tell them what a bunch of knuckle dragging chimps I think they are

Really? Thats very disappointing to hear. With that in mind, do you honestly think I am fighting a losing battle here.

Thanks, I CANNOT believe in this economic climate that they think people have £425 to spare on interest charges. £425!!!!! I think I'm flogging a dead horse with this and they are going to stick to their guns, and my blood is boiling. I only had the confidence to email them and challenge the charges thanks to the people on this site.

Is this correct? I just want rid of them so bad, they have been a huge pain in the ass during my repayment plan Dear Blossom Unfortunately Mackenzie Hall will not offer any settlement on your account The interest and the value repayable that Quick Quid charges is clearly stated before the loan is agreed. We are more than happy to keep you on your current arrangement of £61.33 per month until the balance is paid in full Your next installment is due by 01/06/2012 Once the account is fully paid your credit file will be updated as Paid in Full Kind Regards To whom it may concern, I am writing with regards to a Final Settlement Offer. After making my agreed instalment payment of £62 in June, My offer is that I make no more payments until 31st July 2012. I would then make a final payment on that date of £139 and then ask that my account is closed and the debt is marked as settled in full on my credit file. My calculations are as follows - The original loan was for £400 plus £50 in interest. By July I will have paid £311 from this debt with £139 remaining. The rest (£425) outstanding is purely unlawful interest charges which I have been advised by the Citizens Advice Bureau are unenforceable in any Court Of Law. To clarify, I would ask that you accept my final settlement offer of £139 on or before 31st July 2012, and ensure that it is marked on my credit file as settled in full. Please confirm by return email. Thank you. Blossom

Well I hope at least by repaying my debts it works in my favour towards repairing my credit rating. Repaying my overdraft and keeping my nose clean with Barclays should help aswel

You are all right, it is my money and I decide who gets how much, and I have already proved myself to them by making previous repayments, so I imagine they would be hard pressed to take court action

Oh no silverfox I wasn't trying to make a point of making you look wrong at all, I appreciate you taking the time to help me out.

muck hall debt was originally quick quid and castlebridge was originally payday express.

I shouldn't have taken out the payday loans in the first place, It was before I lost the job but it was such a foolish thing to do. I have been considering asking them if I can pay less per month but I would need good reason, and in the eyes of a debt collection agency having a life is not an option.

The debts are payday loans, I was made redundant last year and almost went under. It was hell, I got a new job just before Christmas and was desperate to get rid of these debts. I also have a monthly agreement with Barclays to clear my overdraft. My final repayment is in June and then my bank is account is back out of the red and I will be £100 better off per month. I did create a budget sheet and I admit I stretched myself to get rid of the debts, clothes shopping seems like a distant dream! But I got myself into that mess and that's the price I have to pay

Hi all. Am currently repaying Castlebridge credit and Mackenzie Hall on the 1st day of every month, and have been since February. I have paid on time every month. It totals to £120 a month. It is basically all my spare money after essentials. There have been no treats, nothing, but I knew that and was keen to be free of these debts. However next month I could do with the cash as basically its hubbys 40th and I want to get him a nice present and take him for a lovely evening out. I was going to contact then and ask if I could pay them a bit less that month but am concerned they would refuse and it would be treated as a breach of the agreement. Just wondered if anybody could advise and if I'm making a huge mistake or wasting my time by asking at all. Thanks

As renegadeimp said, that would be entrapment and a judge would not be impressed by what would probably be considered wasting the courts time, however well meaning you are

Haha no offence taken!

Thanks Trish (people from the North are much nicer?) I'm from the Isle Of Wight so I couldn't get more Southern and I am a nice person

I completely agree Sophia, I could relate to how she was feeling having been in that situation. Am glad its being highlighted on such a highly viewed show

Not meaning to trivialise at all, but those who watch it would have seen that there is a storyline in which Bianca struggling with debt, some of which are payday loans. It highlighted the extortionate interest charges and Bianca even mentioned how she kept borrowing more when she couldn't pay it back and that she was trapped. It briefly showed that she was being hounded by phone calls and even had a debt collector at the door threatening court. It would have struck a chord with some, and hopefully as its a nationwide TV show it shows the trouble you end up in, and may put some off who were thinking about taking out a payday loan.

Believe me I will

That makes me want to kick something!

I was advised that sorting a debt youself rather than somebody handling it for you eg citizens advice or a debt help company can look more favourable with regards to your credit rating, but obviously it depends on personal circumstances, and I'm certainly not saying its the wrong thing to do

Good luck. Just as long as you keep strong and make it clear that you know your rights they will eventually back down.

Quack ure words of encouragement were much appreciated, all the best to you xx

I mentioned that I had complained directly to Alan Stewart who is apparantly well known for being on their case. Well all bullies are cowards really all mouth and no substance.

Well Would you believe it, I copied trading standards in on an email of complaint to muck hall and they replied within ten minutes apologising and saying there had been a system error and not to worry as my account was not in arrears,and trading standards were copied in on their reply aswel, funny that!

Ps have complained to east ayrshire trading standards as they have demanded immediate payment in full