how convenient they must do this to everybodys claim then, the processor has a job to do ,but isnt doing it, unless you phone up and demand them to look at it again you wont get what your legally owed.

after reading this i was fuming myself, because ive been in and out of hospital the last 18 months and the same has just happened to me, athos medicare told esa to cancel my benefit without even informing me, when a letter did arrive explaining the date they stopped my benefit, i phoned the esa because i was expecting payment i told them id only just recieved a letter and told them the date it was posted, they said i had to come in with letter and i demanded that there be no break in claim which eventually they accepted, 17th september so new jsa claim setup 17th september so no break at all in claim ,its now 3rd october still awaiting payment signed on monday and was told my payment would go in bank on the 4th but they couldnt tell me how much when i signed monday,so i phoned before and was told that my payment was for 121.00 i flipped how can that be right i said ive been waiting since the 17th of september, then i was told the news that nearly made me smash the phone, you dont get anything for the first 3 days they are waiting days ,i said there was no break in my claim esa 17th signed off, jsa 17th signed on, have a look but they wouldnt have it, so i hung up, then 1 hour later i phoned back and told them that having spoken to cab i was advised that switching benefits from income based esa to income based jsa that the law says you dont get penalised 3 waiting days, can you tell me is that correct , she said she would have to speak to the manager, within 30 secs she was back and said you are right there is no 3 waiting days if your switching from them to income based benefits were awful sorry your 121.00 will go in thursday and another payment for 3 days we owe you will go in monday,dont let them walk all over you you are owed money make sure you get it.

ive just come off esa benefit after numerous operations but now im fit for work again, i phoned them on 17th of september to tell them this and a new claim was set up for jsa. my last esa payment was on the 17th monday, and my new claim has carried on from then without any breaks in claim, so my next payment was due on monday the 1st of october, but because ive switched benefit to jsa they have told me that i have to sign on on monday the 1st but wont get a payment till thusday the 4th i asked them what i will recieve they said two weeks money, so i explained that recieving my payment on thursday the 4th would mean that its 2 weeks 3 days since i last had any money, theyve told me thats just the way it is , so i have lost 3 days benefit because of this, i told the man on the phone i should of just changed over benefit on thursday the 20th from esa to jsa and maybe i wouldnt have lost any money he said it would not have made any difference.

im now in the same position 12 weeks on ESA benefit with a stomach hernia called in on the 29th of may by atos took with me doctors certificate valid for another two months minimum also a hospital letter stating im in for a repair operation on july 9th at 0700 in morning then obviously recovery could be upto 6 weeks after the op thought everything was fine then two weeks after check up by them recieved letter date12th june your payments for ESA have now stopped, i thought it must be a mistake so i waited to see if my payment went in on the 25th of june but nothing at all then the letters came housing no rent recieved last three weeks and council tax were is it i am in shock dwp letter your benefits have been cancelled because your circumstances have changed, im in hospital next monday for my operation how can i not qualify for esa im not fit for work but atos say i am, so what do i claim ive been threatened with eviction my bills have not been paid and ive had to borrow off family to buy food my last payment was 11th of june which is two weeks in arrears, jsa are not going to let me claim because im not fit for looking for work my ops next week then recovery i cant sign on what do i do for money,

in feb 2011 i had a full hip replacement as i was diagnosed with bad arthritis down my left side aged 47 the pain had got to much and i had fallen over many times due to loss of balance, i gave my job up as they couldnt keep my job on hold for the long recovery process, after 5 months in july atos called me in for a medical ,i was limping around badly and could not bend properly to put socks or shoes on without great difficulty also i had a stomach hernia which i had had for some time but this also hampered my bending and lifting anything to heavy, when examined i informed them of this and they noted this down during medical, in september i recieved a letter from ESA informing me my benefits had been stopped two weeks earlier as atos had told them i failed my medical zero points, so i had to make a fresh claim for jsa they told me that even though they knew i was not fully fit to go back to work as a security officer as i would definately not pass there medical i could do some kind of work , they suggested a desk job or office work which i had no experience of and had never done before, i disagreed and they told me to appeal but unfornately i didnt and just accepted i would not win, now im still unemployed after seven months and even worse ive just been diagnosed by my doctor with a full blown stomach hernia which has doubled in size due to the strain i think of the bending and lifting and generally gettting around after my hip replacement ive seen the surgeon and they want me in for an operation on the 9th of july 2012 and after only two months back on ESA they have called me in again for a medical why is this when they can see im under the hospital as my operation is the 9th of july then theres recovery time after this and there calling me in already, my hip has still not fully recovered it still hurts when bending i cant lift anything at present , i can sit for more than an hour without having to get up and stretch my legs, my back has a constant ache and i cant walk for long distances as im up all night in agony what should i do ,

can anybody help please i have 3 catalogue debts simply be , marisota and jd williams contacted them and told them been put on jsa 67.50 per week and can not pay original agreed payments, could they accept 5.00 per month until my circumstances change NO, so having taken advice on here i started to send a payment of goodwill 1.00 each month anyway its been 2 months now, also i wrote to them asking could they put my accounts on hold for a period of twelve months or until things change and stop any interest and charges NO, i have now just recieved a letter from each saying charges and interest will still be added until agreement is made but they have refused all of my efforts, also with each letter is a credit agreement saying this is a TRUE COPY can you sign and date then return i open these accounts about 14 to 16 months ago online what should i do why are they asking me to sign the credit agreements now can you help please.

cheers for that caducea i have no idea at all as to what you can and cant do while on these benefits so just thought i would be better off making sure now rather than leaving it to the last minute looks like il have to inform them and szign off for that period then do a reclaim thanks for your help.

June 2010 i came out of work and went on jsa for a while i had to resign from my job to have a full hip replacement which i was desperate to have, after i had full confirmation of my op date i was put on esa benefit i waited till feb 2nd 2011 when i finally had op after a posponement ,i was told it would be about six months before i was fully recovered so me and my girlfriend booked a holiday for june 2nd 2011 for two weeks in turkey but after a couple of days her dad fell very poorly so we had to return home, anyway we had full insurance after a couple of months we did get a fair amount of money refunded , which we then used to book another holiday for june this year but im now on jsa again after recovering and looking for work again, am i not allowed to claim benefit during my holiday period can you help what is the law as we are going on the sat 9th of june 2012 for 3 weeks and i am due to sign on the monday 12th and monday 26th while im away if ive still not found a job by then can you advise me what my options are .

i have 4 catalogues jd williams, simply be, marisota and premier man opened them about 12 to 16 months ago online made all payments up until recently but now my circumstances have changed and im only recieving benefit JSA 67.50 a week, my gas and lecky come out direct and housing and council tax benefit arrears im left with about 25.00 a week. i owe 1000.00 roughly on each catalogue, my debt was passed to reliable after i missed my 2nd payment they have bombarded me with calls morn, noon and night i finally gave in and spoke to them i explained my circumstances and told them that even though i am now only recieving benefit i would pay 5.00 off each catalogue every month until things change they refused and told me i needed to pay 41.00 every month off each as this was just the interest also there would be charges of 12.00 every month also, i refused obviously, having taken advice i wont answer my phone to them and i have now written to them asking for them to put my accounts on hold for 6 months and stop all interest and charges during this period unless my circumstances change then we can look at the situation again, i know this will be refused ive kept dates and times of all phone calls they make to me and ive kept all documentation, ive sent my letter by recorded delivery and will carry on doing so can you advise me on my next step, is it worth asking forCCA for each of the accounts when ive already acknowledged the debts by making payments to the catalogues i opened them online im not sure what a CCA is can you help please,

after i made an offer to pay 5.00 per month off each of my 4 catalogue debts which was refused i have now written to reliable collection and home shopping direct asking them to put a hold on the accounts for a period of 6 months when we can look at my circumstances again also they must stop adding interest and charges at this time ive also sent in a copy of my incoming and outgoings listing everything and that i will not be making any payments during this period to any debtors at all by recorded delivery and im also keeping all documentation and detailing all phone call times and dates as advised, as i took these catalogues out online is it worth me asking for a CCA request also i have been making payments for twelve months acknowledging the debts can you advise me on my next step as i know my request will obviously be refused by them help please.

i will do that now m8 i wont answer any more calls from them and will send my requests in writing by recorded delivery thanks.

i will apply for a CCA for each account like you suggest i mentioned the interest and charges to them and asked them could they put a hold on them as from now and they told me theres no chance of that happening so i said i would be reclaiming them back but she started getting nasty on the phone so i just put the phone down .

thanks very much i await a reply.

ive recently been put on benefit JSA 67.50 per week my problem is i had catalogues with jd williams, marisota, simply be and premier man and had never missed a payment for about 12 to 14 months the debt is about 1000.00 on each so i contacted them to inform them of my change in circumstances and that i was struggling to make payment then i recieved a call from reliable collections so i also informed them of my circumstances and even though i could barely afford it i offered to make a payment of 5.00 per month on each catalogue until things changed and i could then continue my normal payments but this was refused flat and they informed me that the minimum payment on each was 41.00 which only covers the interest if this was not met then a charge of 12.00 per month would also be added to my accounts how do they expect me to make these payments on benefits so obviously ive refused to pay this as i dont have it, what can i do to get these sharks off my back please advise as im losing my sense of humour.