Also has the buyer maybe registered a dispute for some reason? I understand that your funds would be "locked" if so.

Have you actually registered a dispute? It seems you have to wait then until you can escalate to a claim.

Thought I had posted yesterday but cannot find so apologies if this is a repeat. Bought an item online and paid via paypal. Then realised had done it twice, once with incorrect address. So next day phoned company (had had no acknowledgement from them). No reply to email, no reply to telephone, email address given for seller on paypal was returned. Went to a companies financial info site and found company marked up as in liquidation. Don't know if true. Have flagged up a dispute for paypal but meanwhile any advice? Not a huge sum - about £70 for the two (one unwanted) but still cannot afford to lose the cash with no fault of mine. Thanks