Thanks dx100uk

Many thanks for the info... Bern

Hi there.. I know its a bit late in the day with this post (sorry) I wondered if there had been any positive stories/developments with the Citi ppi saga!! from anyone? I have been a victim of the above.. .try not to bore you! (I keep diaries going back to 80s so have a fair amount of detail especially my previous financial activities) Applied for the Associates credit card in April 2000 it seems they had included ppi.. I wrote to them in the May2000 to cancel the ppi. I dont have a record of them getting back to me! I sadly dont have any old Associates statements but do have Citi statements from around 2004. Meanwhile in May/June 2003 Associates became Citi.. according to my notes Associates business was automatically transferred to the Citi card. I have absolutely no detail/knowledge of applying for the Citi card. The years following I found the ppi on all statements from Citi, I assumed it was a company requirement so took it no further. Coming forward to 2012/13 when the nationwide mis sold ppi came to light, made the recommended requests to Citi by post and phone. This went on for many weeks, Citi suggested they couldn't help me and passed me over to Opus who by now had taken over from Citi in 2010. Opus told me that I would have ticked the ppi box on the Citi card application form!!!.. .several letters back and forth to Opus went nowhere. I wrote to the FOS July 2013 who suggested I'd been sold the Citi ppi before Jan 2005 and insurance regulations changed after that date!!. . I was by now becoming very tired and didn't have time or inclination to go further. Thats were I am.. Thanks for your time Best Regards to all Bern:)

Hi Read your old post here..I wondered if you'd had any success with your Associates/Citi ppi matter..I had cards going back to1999. Ive had absolutely no luck in ppi recovery, even ombudsman couldn't help..thanks Bern

Hi All The OPUS nightmare continues...to cut a very long convoluted story short I've had problems with OPUS since they took over from Citi in November10.. I paid the Nov Citi monthly statement to into an account No OPUS gave me! (the same a/c and sort code as on their recent statements) I've had no acknowledgement of that payment, they say they dont have it...although I sent them a transaction receipt from my bank as proof of payment!!..many many phone calls and letters to them later..no communication from them ? Meanwhile recently I paid o/s balance off including a default sum! Is now with the Financial Ombudsman..