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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

bizzielizzy

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  1. bizzielizzy
    It took me two months and about 6 letters, one being a formal complaint before they replied to my request for reduced payments, I havent got the letter to hand at the moment but will find it out and post the dept tomorrow, if I recall its the special collections department that deals with this, the arrears dept just sends out threats.

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