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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

Humberstone74

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Everything posted by Humberstone74

  1. Humberstone74
    Thank you slick for your wise words of advice. I can quite understand your cynicism with the banks. I realise I have taken a calculated risk, but hopefully this one will work out. Your help is appreciated. Many thanks.
  2. Humberstone74
    Hi Slick, Received letter from BC confirming settlement offer as "full & final settlement of the account," the amount and date the payment must be made by. Decided after giving it some thought to make the payment by phone as the due date was this week. The adviser confirmed all the necessary conditions requested and confirmed receipt of payment by text message. A letter advising completion to be sent to me in the next 7 days. This was the 4th adviser to confirm, "no further action will be taken and the credit file to be updated accordingly." I realise there is a risk here but I have recordings of the the telephone conversations and there names & ID numbers. This 50% discounted payment was a good deal for me and assuming BC bought the debt from EGG for next to nothing, it should be a good deal for them. Lets hope so ! Watch this space.
  3. Humberstone74
    Hi Slick I have written the letter on the lines outlined, but left out the recording bit. I don't want BC to think I don't trust them ! I'm hoping BC have already sent the confirmation as promised, which should arrive any day now. Will keep you posted
  4. Humberstone74
    Thank you Slick, I quite understand re the interest now. I accept that I will have to wait about 7 days for their confirmation letter to come through, which only gives me about 3 days to meet the due date that they have insisted on. What do you think about the recording I have made of the telephone conversation where the adviser clearly says "yes" when I repeated what was required. I have his name and his ID number. I consider the amount agreed upon is a good deal for me as I expect interest will be added for the next 6 months before they review it again, if I don't get it settled.
  5. Humberstone74
    Hi Slick again. Eggcard taken out in April 2005, used it for balance transfers at 0% until June 2006 when a new deal was agreed at 7.9% per annum on the outstanding balance. Fees were waived. Purchases 1.667% per month, Cash 1.941% per month, T/fers 0.639% per month up to June 2009. No penalty charges shown as payments were made on time. Odd Cash withdrawals had a one off fee of 2.5% to 3% Contacted Egg immediately in June 2009 when I was in serious financial difficulties, due to other cards increasing interest and minimum monthly repayments amongst other problems. Agreed a debt repayment program with Egg on the phone which started in July 2009 with a reduced monthly payment, so no charges were made. Manageable monthly payments have been made on time against the outstanding balance with interest at 0% to the present time. No penalty charges applicable. For the record, I know penalty charges can be challenged, but I didn't realise creditcard interest rates could also be questioned.
  6. Humberstone74
    Hi Slick Followed the advice and spoke to BC on Monday, they promised to send out another letter (I never received the first one) confirming a settlement figure and terms. The adviser repeated the accepted amount and outlined terms of the deal, which I managed to record on my PC. I have also received a text message from BC "confirming recent repayment agreement, payment to be made by the agreed date " no further details, so I now wait for the letter and do nothing as you advise. Have been checking statements from 2005 upto present date, details in my next post.
  7. Humberstone74
    Hi Francis, Thank you for your interest. In my case the settlement figure offered is 50% of the amount owing so I am quite happy if this goes through and PPI wasn't taken out and I am still checking for charges, but haven't found any so far. I see from your later post that your charges could wipe out the balance, I would go for that, although it may take some time for a successful conclusion. Good luck!
  8. Humberstone74
    Thank you for your imput, I have the old statements, I know PPI is not involved and I don't recall any charges but I can check. The account was moved onto a debt payment plan in July 2009 with manageable monthly repayments with Egg and Barclays took over in November 2011. I note your advice re the telephone call to BC. I have followed Meritman's case, which you advised on, but it came to an abrupt stop in August. Can you tell me the outcome or has it been transferred to another forum ? I quite understand if this is a private matter.
  9. Humberstone74
    Thank you Brigadier2JCS for your advice, I have printed a copy of what you have suggested and will contact them by phone tomorrow. I had thought of trying to record the conversation, but not sure whether that evidence would be useable if it does all go wrong. Thanks again.
  10. Humberstone74
    Creditcard debt, orginally with Eggcard then sold or taken over by Barclaycard this year.
  11. Humberstone74
    I have been paying my Barclaycard debt on a self administered debt management plan for about 3 years and have now received a telephone call from Barclays offering me a settlement figure approx half of the outstanding balance to be paid by 26th November. I have a good chance of raising the sum required, but they have not confirmed the offer in writing and say I will only get a letter when the payment has been made. The sum and the due date has been confirmed during two telephone calls, but I have nothing in writing. I could send a cheque with a letter outlining that this is a full and final payment as described by their customer advisers, but is this enough to cover me. Would appreciate any advice from members who have been in a similar position.
  12. Humberstone74
    I would be most interested in how this major problem ended or is it still ongoing? Looking forward to hearing any further information that could be helpful to me.

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