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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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I have been paid twice... can I keep it??


Nailz
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My daughter had a similar thing last year. I did some research and found out that by keeping it you commit no criminal offence.

 

Their only recourse is via the civil courts.

 

If they try to take it back you can appeal to the ombudsman who can apparently ajudicate.

 

buy some premium bonds and if they ask for it back cash them in and pay them.

 

You may win the jackpot in the mean time

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The above amendment to the Theft Act is not relevant in this case.

 

keeping a wrongful credit is only applicable if the orignal money kept was obtained dishonestly / by theft / by deception.

 

It was introduced to deal with people who for intance obtain a motgage fraudulently and then then transfer the money to a third party who then either keeps it or moves it on.

 

Money transfers under the original Theft Act were not considered property so this amendment was introduced to close that loop hole.

 

Heres an extract from the internet on the subject

 

 

It is made clear that a credit is only "wrongful" if it derives from a dishonest source i.e. stolen goods, blackmail, theft or the new section 15A offence. In the latter case, a credit side of a money transfer is regarded as "wrongful" if that transfer is obtained in circumstances amounting to the new offence under section 15A. So someone who, through a bank error, is credited an amount to an account, realises the mistake and does nothing about it will not be guilty of the new section 24A offence. Such conduct would not amount to an offence under the Theft legislation unless the taking of advantage of another's mistake in these circumstances can amount to theft contrary to section 1 of the 1968 Act. Clearly, if D knowingly pockets excess change in a supermarket handed to her because of an assistant's error, then that can amount to theft from the supermarket due to section 5(4) of the 1968 Act; but here the property, the excess change, "belongs to" the supermarket. In the case of the credit transfer, however, Preddy makes it clear that the property does not "belong to" the person, V, from whose account the amount is debited but instead belongs in essence to the bank who operates that account; so it would seem that there is no section 1 theft offence as against V, the customer.

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Some of you losing the plot

 

Give nailz a break for goodness sake. Whats the harm in making a bit of mischief when the occasion arises. If it was the other way round he would have to be filling in forms in triplicate, waiting for a month for the money to clear and then have to apologise and grovel to get it back and probably have to pay 35.00 to wit. Its not often you get the chance to make them grovel a bit

 

some of you need to lighten up.

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My two cents...

 

I must first say I'm recalling this from A level law and I'm now 23.

 

I do recall SOMETHING about a case which invovled theft and the situation was similar. I cannot remember the outcome but I think an argument could be made, certainly you're looking dishonest because you KNOW the money is not yours.

 

From what I recall (in laymans terms) Theft is defined as dishonestly obtaining property belonging to another with the intention to permanently deprive the other of it.

 

If you move it to another account aren't you appropriating it? It's certainly property. You know it's not yours, not sure whether this is sufficient to show it belongs to another.

 

I would've thought unless you don't touch the money at all it could be argued that you intend to deprive the other off it.

 

Also what about interest? This isn't really yours either is it?

 

I'm probably wrong as A levels do tend to over simplify stuff but I hope you can see where I am coming from. I would be very careful, exhaust all possibilities and then... still not spend the money!

 

Theres no actual appropriation of property as the transfer of money is purely an electronic process therefor falls outside of the theft Act.

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