Pearson V EGG

[SarahPearson]

I am thinking about claming charges from my Egg Account. From reading through the threads I get the impression its pretty difficult to get any refunds from Egg! Anyway, I had a credit card account with them a few years ago, I decided to ask about transferring the credit card balance into a loan (which I am still paying off). I've never had any charges on my Egg Loan, but I believe I had quite a few on my credit card. I understand that you need to have your account number in order to start the ball rolling and gain access to your charges and statements, but I'm not sure that I still have that information anywhere ..... could I just contact the company directly and request the information?

 

I'm a bit worried about approaching Egg as they do seem to be very awkward.

 

Anyway, any help would be greatly received.

 

Thanks

 

Sarah

[nathal]

they do seem to be the most awkward, but stick to the template letters and youll get your money

[fergal71]

contact them by phone they will have your account details, then send of dpa(sar) request...... by the time you get to our stage you will have seen some victories I am certain..... they are just getting as much interest on our money as they can before the flood gates open and i for one hope they go under and prudential close egg down.... they say they are responsible lenders , because they are internet based and allow to pay by direct debit????? they frequently increase credit limits without request to keep you within your balance.... This to me is not responsible, I know they can stop borrowers use cards as they often do if you go about £50 over limit so why dont they do it at credit limit so you dont go over.... this would stop them increasing credit limit and in my eyes be a much more responsible lender, I can not wait to see me st.claire, in his black bin bag(ref to phoenix nights) in court when I explain to judge, that although egg insist that they are within rights to charge £20 they have reduced to £16 when everybody else has gone to £12 (still not enough) , yet they have still increased their interest rates and cash out charge.... yet are still reluctant to refund any charges.... I doubt this will ever see a court room , but I hope you all join me in closing down your egg account even if you have to transfer to another card.... I would love to see the demise of egg....in numbers we have power, this site has proven that on so many fronts,,, I hope we can use this strength and this site and grow and go on to more challenging issues....

[nikkiandmidgets]

You can also check your old bank statements if you still have them. If you have paid from your bank acct your Egg number will be listed on the payment. I got my old acct numbers through Secure Messaging. For Info I still had to send proof of ID, fill in one of their forms and now they have just sent my Postal order back cos I never filled in who it was payable to. They delay as much as possible so if you send them everything first time then they cant delay (Hopefully!).

[SarahPearson]

Quick Update .... I received an email to say that they have sent me out a letter requesting some proof of ID before they can send out my statements. I guess thats just standard then as my account has closed? Nice that they have at least responded and not just ignored me though ... but hey there's plenty of time for that!

[SarahPearson]

I received a letter from Egg requesting me to complete an application form to gain access to my information. I have completed their application but also enclosed an SAR and the £10.00 fee. I have requested info on my Egg Card and also my Egg Loan ..... So here goes the 40 day wait then!