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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Try to find debts or keep quiet??


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I really do not know how to proceed with my problem so any advice would be greatly appreciated.

 

I have been living in Spain for the past 10 years and still have my HSBC account and a Tesco credit card that I have always been up to date with and they are no problem at all. Over the time here though, due to diminishing funds and no work I have defaulted on 2 other credit cards and did not make the last 2 payments on a Barclayloan. I have had letters from varying collection agencies that I have ignored over the past few years. In fact the debts seem to have changed hands quite a lot.

 

I am now in the process of selling up to move back to UK. I will have some funds after the sale of my house, but not enough to buy again once in UK. As I will have some money I am wondering whether I should try to trace whoever has bought my debts and make an offer to repay, or whether to just keep quiet and hope they go away. I have not had any correspondence from anyone in about a year and I have not replied to anyone in about 3 years. As I still have my HSBC account (been a customer for about 30 years) and my Tesco Credit card (had for about 15 years) these 2 institutions will have my new address once I get one in UK. Will whoever now owns my old debts be able to follow a trail and find me once I have moved? Should I approach them first or just keep quiet?

 

I do not know what my credit report has listed against me as any time I have tried to register to view it I cannot get past the fact I do not have a UK post code.

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Hi

In the end, the choice will be yours but in my opinion, why do the donkey work when they can?

 

Once they have located you, you will be in a better position to know what debt has been sold, what debt is being collected on behalf of the creditor and which debt is still with the creditor.

 

I would concentrate on getting settled here first before even thinking of sorting this out. Make sure that when they do contact you that you have ALL the facts before making any offer

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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Agreed,

 

A good start is checking the main Credit Reference Agencies,

Experian, Equifax and Call Credit (Noddle).

 

This wil help you to establish the age of the debt,

default dates and ownership of the debts now.

 

Experian and Equifax have 30 day free trials, Noddle

from CallCredit it always free but seems not to as uptodate

as the others.

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Thanks for the responses.

 

Firstly I am worried about the 'getting settled' bit. Once I get back to UK I will need to rent somewhere and I expect all landlords look into credit references. So this could prove to be a stumbling block as I am sure I do have details registerd against my name but I cannot access them to see. As I posted, I am unable to get access to my credit records because when I fill in the details on line I cannot get past the fact that I do not have a UK address. each website sends me back to the 'postcode' that is not recognised. Any ideas please?

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