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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Link Financial - threat of charging order, please help!!


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Have received a letter from Link this morning stating that they've investigated my assets and because I own a house, they will use it to "enforce a county court judgement by way of a final charging order". Can someone explain to me in layman's terms what this means exactly?

 

The debt is for £8.5k and if I received a CCJ form, I would not dispute the amount, I would simply offer a monthly amount. Should I write to link and do this now? Is there a standard letter for this? I'm not concerned about having a judgement against my name but I am worried about suddenly receiving something through the post telling me I have to sell my family home.

 

I have 2 small children and am in full time employment. I can just about manage to offer them £100 pcm, is this an acceptable amount?

 

Sorry if this sounds jumbled but just need some guidance asap, am worried about this getting out of hand.

 

Just another thing I've thought of, I have a 12k debt with Lloyds and they are accepting £50 pcm so wouldn't this run in my favour with the courts?

 

Thanks in advance

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A charging order is basically an unwanted mortgage which is registered at the land registry and sits on your property. The purpose of it is to secure a CCJ so that, when the property is sold, the debt is repaid in full or in part from the proceeds of sale. Just like a mortgage the creditor is paid before any money would come to you.

 

There is a big fuss on these forums about the distinction about 'restrictions' but my personal advice is to ignore that because it has little practical relevance.

 

A charging order does not require you to sell your house. However, it does allow the creditor to apply back to the court for an order for sale of the house. Less than 1% of charging order applications result in orders for sale and the courts are extremely reluctant to make them, particularly where the debtor is paying something.

 

There can be no charging order until a CCJ is awarded. Whether you want to set up a payment arrangement with Link is a matter for you.

 

The fact that another creditor is accepting monthly payments is of little relevance.

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