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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Debt help please


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Hi all,

 

This is my first post although I regularly pop on and try to gain information.

 

Anyhow, we are in Australia and unfortunately left lots of debt behind in UK. Due to reasons I cannot go into on here, we were unable to keep up repayments and the bank point blank refused to help us. We had tried to sell our house but it is in negative equity, so after researching the best thing for us is to let the bank reposess it, we know the consequences of this but will be here in Australia for a good few years.

 

My question is this - my husband is worried that if and when we visit we will be arrested and sent to prison for the council tax bill. I know that debts are civil matters but he says council tax is different and we will be sent to prison. I cannot find a definitive answer to this, do you know if we will be arrested if we go back at anytime?

 

Thanks for any advice and what a great website this is.

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The local Council will have in all probability obtained a 'Liability Order' for non payment of the tax & technically they could apply to a court for an arrest warrant if all other enforcement methods have failed. In reality this is unlikely as the collection will have been passed to a bailiff firm with probably hundreds if not thousands of others and unless they have a UK address would be unlikely to apply to a court for a warrant.

 

I have never heard of anyone being arrested at immigrations for anything like this.

 

How much is still owing on the Council Tax & have you considered contacting them and coming to some arrangement for payment?

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