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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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davidc3 - charges upon charges leave me with no money :(


davidc3
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Hi David

What if I told you I know how to get back your unfair charges with no financial risk and no going to court?

Now when you take control of this you will feel a lot better and think why didn’t I do this earlier, and how come every body isn’t doing this.

The only thing that this will take is some of your time, and the price of some recorded delivery letters.

Now I am willing to tell you how, but what you have to do is research what I tell you and understand what you are doing, nothing annoys me more than people following advice on forums, and not knowing what they are doing.

Now I see this is your first post on here so I am going to give you advice on the assumption that you know nothing about the rules and regulations relating to your agreement, different rules and regulations apply to your loan in regards to how much you borrowed and the date you borrowed it so can you answer the following questions Then I will know what rules apply and how to proceed.

1 The amount you borrowed ?

2 The date of your loan (only month and year not exact date) ?

3 Dose it say the words this agreement is regulated by the consumer credit act 1974 on your loan agreement ?

4 Have blemain ever taken you to court ?

Now as I said this is risk and cost free (you are not going to go to court) but it will cost you a bit of time and effort.

What I post underneath you should read and understand, then ask any questions you may have, and then answer my questions posted above.

 

Now read this

 

 

http://www.financial-ombudsman.org.uk/publications/consumer-leaflet.htm

 

 

and this

http://www.financial-ombudsman.org.uk/publications/technical_notes/QG6.pdf

 

wp3

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Won’t hurt to try one of these

Section 77/78 Request

As prescribed under Section 77/78 of the Consumer Credit Act 1974

To

Name of Lender: BLEMAIN FINANCE LTD

Address of Lender: Bracken House

Charles street

Manchester

Postcode: M1 7BD

We;

Name:

Address

Postcode:

Date

Account/Loan Number:

We instruct you the creditor to supply a copy of the above Credit Agreement (if any), including any document referred to therein and statement of account under the legislation contained within Section 77 and 78 of the Consumer Credit Act 1974. I enclose the statutory fee of £1.00 as required per this request.

NAME (Account Holder 1): D.O.B.:

SIGNATURE: ………………………………………… DATE:

NAME (Account Holder 2): D.O.B.

SIGNATURE: ………………………………………… DATE:

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