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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Definition of an HMO - Me Vs Southwark Council+Ex-Landlord


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I'll try and keep this brief because I've told it so many times, to so many people I'm sick of it. I just want to make sure I'm going to CAB on Monday completely prepared.

 

I lived in a 3 bedroom shared house in london from July 2005 to December 2008. From the time I moved in till July 2008 I was a full time student and when I graduated my landlord assured me that my ctax had been included in my rent all along. I requested a new tenancy agreement as mine had run out years and years ago was with my dad's employers (my student accommodation was paid by them).

 

I was registered on the council tax from when I first moved in and as other tenants came and left I *assumed* (wrong move) that they were being as honest as me and putting themselves on the c tax. It wasn't until I found out my LL was telling them not to.

 

There were originally 3 rooms, two doubles and one single. Each rented out separately and each with its own tenancy agreement. We had locks on our doors and shared a kitchen, bathroom and a living room until June 2008.

 

In June 2008 my LL said that he was going to convert our living room into another bedroom in exchange for a tumble dryer and not increasing the rent. If we didn't like it, we could find somewhere else to live. So by the time I left there were about 6 of us living there.

 

Started getting letters about council tax but was assured by my LL (who never gave me my new tenancy agreement) that it was covered etc etc. Told the council this, they seemed appeased and then informed them I was moving.

 

Fast forward to 2 years later I start getting baliff's letters and threatning letters from the council about outstanding balance.

 

I have called and the person mentioned that it was listed as a single occupancy and I said, well no... there were other people renting. They said that they would carry out an investigation and I was no longer liable for C tax. I asked for it in writing and they said yes no problem.

 

I call back 28 days later as I have no letter and they say "Oh, we tried to gain access but were refused. You're still liable" Thank you for telling me this..... :evil:

 

I went to the CAB and the only way I can get rid of not only this £600 C tax bill that is all in my name and get the numerous credit searches against my name by some search agency hired by the council is to prove that the house was an HMO.

 

I've got 2 of the other tenant's tenancy agreements which have clearly stated "ROOM 2" and "ROOM 3" written on them and sent these to the council. These tenancy agreements are from 2007 though and I'm worried that the council are going to turn around and say either....

 

a) These aren't for the period of the charges (July 2008-January 2009) and thus I'm still liable

or

b) That the definition of an HMO in their area is different. I have come across a million different definitions and my head is spinning.

 

Any advice would be greatly appreciated as I have had to take a day off work to go to the CAB when the C Tax line is open.

 

Thanks in advance :)

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I think you are fighting the wrong battle.

 

You should pay the council tax and claim it back off the landlord as a breach of contract civil proceeding.

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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Also - how many storeys did the property have?

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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Sadly the LL is a dodgy bugger and never gave us a proper address etc etc the council have openly admitted they cannot find him as well.

 

It's not just the debt, it's the fact that the council hired a search company to track me down (despite giving them my new address, registering on the ctax there straight away and now at my current home) and they managed to do 6 searches for outstanding debt on my credit reports in 2 days. Which is great when I've just spent the last 2 years repairing my credit rating in order to start looking at mortgages in the next couple of months!

 

The building itself had three floors, but the lower floor only contained a storage cupboard and a set of stairs. I wasn't sure if this applies to the "three storey" rule, however the storage cupboard was used to store my LL's stuff.

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In that case, sue him at the address you do have, and put a charging order on the property you used to live at.

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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