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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Egg claims its charges are NOT unlawful


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i got a letter from egg today that stated the following ....

 

"..... Egg therefore puts in place systems and processes to deal with the same. The Charges set out in condition 7 of the Agreement are calculated by taking into account the aggregate costs incurred by Egg in maintaining those systems and processes and the estimated number of customers who will exceed the Credit Limits on their accounts and/or fail to make and/or be late in paying their required repayments. The amount of the Charges applied under Condition 7, therefore, represents a genuine pre-estimate of the loss caused to Egg by customers being late in and/or failing to make the agreed repayments and/ or exceeding their Credit Limits."

 

so what do i do next??

i need some assisatnce please as i am not 100% sure in what i am to do!!!!

any assisatnce much appreciated!!

greg

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Egg have been resorting to every trick, seeking out every weakness to frighten claimants into giving up, such as Yasmin a few days ago.

 

CAG boss man's view is that Egg is bluffing and will back down at the last minute rather than face court. See: sticky.gif Sticky: Has Egg counterclaimed against you? Don't worry by BankFodder.

 

I have been busy myself with work and a shortage of the readies, so my Egg-breaking Campaign has fallen behind schedule, but like Yasmin I have become fanatical about getting even with Egg. Not a penny more, not a penny less.

 

When eventually I arrive in court for my own case I will demand actual cost stats from Egg. What earthly justification can there be for relying on future estimates for cost-per-charge computation when there have been ten years' worth of past stats? And after Egg estimates turned out to be far far wrong year after year after year, did Egg readjust the following year's "estimates"? Egg pulled the wool over OFT's eyes. Egg insults the intelligence of judges. Egg flaunts breathtaking contempt for their 2 million cardholders.

 

When your court date approaches, I suggest you send a PM to CAG boss man BankFodder. Egg is the coldest and hardest bloodsucker of all, so I am keen for claimants to join forces and bring out our legal big guns for a test case, sharing legal costs. Foot soldiers like myself will offer their shoulders behind the battering ram.

 

"On the count of three, Egg's downfall we will see."

 

 

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