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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hi evancosmo!

Probaly would be a good move to cca them to see if they got an enforceable agreement!Is it a credit card? What year did you open account?If you cca them though best not to sign it just print your name;)

  • Haha 1

Im happy to help with support and my own opinions but as i have no legal qualifications If I offer any thoughts to your problems please take it as from my life experience only and not of any legal standing. Always take further advice from the legal experts in your final action,

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Glad to have been of help! looking good if it near statuebarred and an old agreement! :D

Im happy to help with support and my own opinions but as i have no legal qualifications If I offer any thoughts to your problems please take it as from my life experience only and not of any legal standing. Always take further advice from the legal experts in your final action,

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Good on you!:D i bet they hate it when they see they reeled in someone who knows their righst! I notice on some threads recently where people have requested ther cca the DCA throws the rattle out of the pram ands send a very sulky letter saying how dare people use debt mamagement companies and dare to educate themselves on the law:D plonkers!;)

Im happy to help with support and my own opinions but as i have no legal qualifications If I offer any thoughts to your problems please take it as from my life experience only and not of any legal standing. Always take further advice from the legal experts in your final action,

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also i do believe, that they, are aware of a certain web based help site

 

i have often wonder is it us no surly not

 

VIVA CAG

Hi Lilly White

Lol! I think DCAs starting to hate Cag! Those letters they starting to send out smack of desperation if you want to see a goog letter to write in reply to them and have a laugh you ought to look at Lexis one she posted on my crapital one thread!:D Keefyboy is actually going to send Crapital one that letter! i dared him too!:D Here is the linkl!- post 1128 on - http://www.consumeractiongroup.co.uk/forum/debt-collection-industry/172543-just-recieved-signed-capital-57.html

Im happy to help with support and my own opinions but as i have no legal qualifications If I offer any thoughts to your problems please take it as from my life experience only and not of any legal standing. Always take further advice from the legal experts in your final action,

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Sunflower

 

Are You Well Yes I Have Been Following Your Story I Am Very Impressed

 

Your Story Must Be The Longest I See Well Over A 1000 Treads.

 

As Always Kind Regards To You Who Watch

 

Lilly White

Hi Lilly White!

Yes i think my Crapital one and MBNA thread are going for the record of longest threads on CAG! LOL I have to have a chuckle when i think of our lovely bank guests wading their way through them trying to pick up info about me! LOL It must take them a few hours! to see what i am up too!:D As Gaz said to me once as a joke -that by the time they read through all those threads my account will be staue barred!:D

Im happy to help with support and my own opinions but as i have no legal qualifications If I offer any thoughts to your problems please take it as from my life experience only and not of any legal standing. Always take further advice from the legal experts in your final action,

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guys - I haven't smiled this much in ages.

 

If you want a grin, see my Robinson Way & Capital One thread for a ruck that is shaping up really nicely! I can't wait to get them in a headlock! :D

Hi evancosmo

Will take a look!:D

Im happy to help with support and my own opinions but as i have no legal qualifications If I offer any thoughts to your problems please take it as from my life experience only and not of any legal standing. Always take further advice from the legal experts in your final action,

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Hi lilly

I seem to spending most of my summer break in front of this computer! LOL I think i am going to take root here!:eek:

Im happy to help with support and my own opinions but as i have no legal qualifications If I offer any thoughts to your problems please take it as from my life experience only and not of any legal standing. Always take further advice from the legal experts in your final action,

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  • 4 weeks later...

Hi evancosmo

Sorry i not been on your thread lately but MBNA and their ****** solicitors Restons have issued a court summons against me and i have spent alot of time sorting this out and spent last week sorting out my AQ form which i have to sent to court by end of next week.I am afraid i have not gone down the road of disputing default entries by CRA yet but as regards them not sending your cca i would send them a letter pointing out the 12 days have gone by and they have still not responded to your CCA request i take it this CCA request for the old pre 2007 agreemment

Im happy to help with support and my own opinions but as i have no legal qualifications If I offer any thoughts to your problems please take it as from my life experience only and not of any legal standing. Always take further advice from the legal experts in your final action,

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