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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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I have today taken advice from various organisations regarding my account with newlyn

 

I am therefore requesting you send me a true copy of the screenshot of my account

please provide me within 7 days from receipt of this recorded delivery letter

a copy of this letter and the screenshot will be sent to xxxxxxxx council and my M.P.

 

send this to newylns recorded delivery

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i have today sent to newlyn for a screenshot of my account

i have spoken to various organisation regarding the charges newlyn have added to my account as i believe there may be unlawful charges

as newlyns work for xxxxxxxxx council as there agent for the collection of council tax i am asking you to look into this matter

I believe that the most a bailiff can charge when there is no levy is £24.50 for 1st visit and £18 for 2nd visit

newlyns added £220 charges to my account as soon as it was past to them as there is no levy on my account it gives me reason to believe that there may be unlawful charges

 

I would like to make a complaint against newlyns and ask that you take my account back as i will not deal with an unscrupulous bailiff

I will however be filing a form 4 complaint against the bailiff as soon as i receive the screenshot as i believe this will confirm these unlawful charges

 

send this to council recorded delivery

or hand it in and get a receipt

address to the head of council tax collections and put complaint on envelope if handing it in

Edited by hallowitch
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no to both i think the most they can charge is 80p

Ive changed post 6 a wee bit to include the £220

you must make sure it is a screenshot you ask for

when newlyn get the letter they will know that you want it to check there charges do not speak to them over the phone and do not let them into your house

if the bailiff phones you tell him you have nothing to say and it put it in writing

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bailiffs cannot charge for letter they can only charge for visits to to your property

you have no levy (it is common for a bailiff to levy any car in the street and then say they have reason to believe it is yours because it is outside your house) so the most the bailiff can charge you is £42.50 if the have been to your house

the reason for getting a screenshot of your account is because it gives the time/date of these alleged visits the charges they have added when the charges were added and what the charges are for it also gives you the bailiffs name

tomtubby bailiff expert on here search her posts

happy contrails is very good at putting legislation in her posts so worth a read

you defiantly have unlawful charges on your account so you need this screenshot

  • Haha 1
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  • 2 weeks later...

what did they levy on did they leave you a form 7

there is no such thing as an enforcement fee

write back to them telling them you did not send for a s a r

you asked for a screenshot and there is no charge for this

 

found this on a post by tomtubby

The Enforcement Fee cannot be charged. The purpose of the visit was to "levy" upon goods and for this he can charge a levy fee. The "enforcement fee" is really an "attendance to remove" fee. Should not be charged

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you have got an unlawful levy on your account thats why they don't want to send you a screenshot because this will have the bailiffs name who added the levy and the time and date of the levy

did you send a letter to the council

get on the phone to your m.p. or e-mail him

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even if they had Levy on a car or garden furniture they would have to have left a form 7

 

if you feel left out i have 2 I'm sure i can send you one although they are not worth the paper they are written on (got them both removed from account) :)

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  • 2 weeks later...
Apparently they have confirmed to the court that no checks with DVLA have been carried out! BUT, been told the judge is not looking at the charges and have to do a form 8. Surely if the levy is unlawful then the charges become irrelevant? You can't say the levy was unlawful but the charges stand!

 

 

well my daughter had 2 unlawful levies and charges for both including van fees were removed

k1mmie have you got your own thread going for this been looking cant find it

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