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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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I was parked on a single yellow line today(being a sunday) at 14:35 on a side street. My parking tickets states I was "Parked in a restricted street during prescribed hours" where and how can i find out if this ticket is lawful. As there were no signs giving times of parking anywhere, but also I thought you can park on a single yellow line on a sunday.

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Single yellow lines should have a time plate to show the periods of operation in the street. Did you see one and if so what times/days does it state.

 

If there wasn't a time plate nearby I am sure our resident council ticket experts will be along shortly to offer further advise as to how legal the ticket is.

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Quite a few areas have parking restrictions on a Sunday. Normally this is where Sunday is traditionally a normal working day for the area.

 

You need to establish if the street was in a Controlled Parking Zone. This is normally researchable via Council websites. If so, single yellow lines within the zone only need time plates if the restriction differs from the blanket times of the Zone.

The Zone must be signed at entry points only - all entry points but not all streets.

 

Still finding this forum a bit odd on the restriction of posting images because in all Council cases seeing the PCN is crucial. Also, preferably, pics of the location, road markings and signage.

 

Can you please just say which Council to start with.

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So is it in a CPZ?

 

Have seen a Hounslow postal PCN recently and basically legally compliant - but have not seen the directly served version.

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No signage anywhere or at the entrance to the zone? You shouldn't be able to get to the yellow line without passing some sort of sign, whether a time plate or a large CPZ blue and red diagnonal line sign.

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