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can you help me help someone?


trayday
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Sorry again. Re the last post, not sure if it is the FSA, or the Financial Ombudsman!

 

It's the FSA as part if the waiver given to Barclays Bank.

 

This friend is in genuine hardship and would have a clear case to take forward, even through the Ombudsman who will also look at genuine hardship cases.

 

State this to the bank and that you will report them to the FSA to ask for their waiver to be withdrawn. Unlikely to happen, but at least you can threaten all you like and put the complaint in.

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