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  1. Hi guys, I have a big problem with my Halifax mortgage. Today I should be able to switch my mortgage online, so I went to:- https://secure.mortgages.halifax.co.uk/mortgage/mortgage_switch.asp but when I tried, I got a message stating:- After contacting various mortgage servicing/products transfer teams, they checked and confirmed that none of the mentioned issues applied to me and could not tell me why I could not move forward. I was passed onto various different people in many departments and I got the same answer that they don't know. Their final answer was that this is an online issue, therefore I need to speak to the online team or the other option. So I rang the online team and all they said that if I could login online then it's not their problem and only the mortgage team can look into it. I'm going insane here as I'm being just fobbed off and have spent hours on the phone. Halifax don't have any online support for those who simply want a non-advised switch to a different product and are forcing me to go down the advised route, which I don't want to. Is there a chief executive number that I could call directly and see if I can get anywhere? :???: Regards
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