Hello friends, I have recently registered with ConsumerAction Group and my story is about Arnold Clark,CrowRoad, Glasgow. I bought a second hand VW Beetle Cab from the above. I was misled to believe that they were VW second hand dealers, however they are not. The damage was on the passenger side: front and back bumpers with dents etc. The front and rear passenger alloy wheels were seriously scuffed. When I queried all this I was told my Mr Mn that this is what I had to expect from a second hand car. I did not want to go through with the sale but after much deliberation between Mr M and Mr T (Mgr.) it was agreed that I could have a 'smart' repair carried out. There was lots of things that were not pointed out to me and I found later, i.e. the sill under the front passenger seat was buckled in. AC are now saying it could have been me. They failed to honour their 2 month warranty until one month later. I wrote letter to Mr T (he told VW he did not receive it!!!!). VW Head office Sheffield have been very supportive and have opened a file concerning AC and my situation. I complained to AC Customer Services - Mr A.M. phoned me and said there was nothing that could be done. I have written to Mr E.H., Group MD for AC. I will let you know what happens. To scanniaman I say that I know exactly what you are and have gone through with renegades AC. If I can support you in any way, I will do so. My next step is to contact Trading Standards. Will come back when I have more to report.