Showing results for tags 'cloak'.
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Can someone please help - I paid for my jacket to kept within a venues (UK) cloak room, when I went to collect my jacket, it was gone. The venue have admitted full liability. My question is, what am I entitled too in terms of compensation, I have requested a replacement jacket. The jacket is considered a collectors item and has therefore risen in value, the venue are only offering a refund of what I paid for the jacket - this amount will not be sufficient to replace it. My understanding is i "should be put back in the same position I was in prior to the theft". I have always maintained to the venue I want my own jacket back or a replacement. Can anyone advise what I am entitled too - is it what I paid for the jacket OR is it the replacement value ?
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