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Found 4 results

  1. Can someone please help - I paid for my jacket to kept within a venues (UK) cloak room, when I went to collect my jacket, it was gone. The venue have admitted full liability. My question is, what am I entitled too in terms of compensation, I have requested a replacement jacket. The jacket is considered a collectors item and has therefore risen in value, the venue are only offering a refund of what I paid for the jacket - this amount will not be sufficient to replace it. My understanding is i "should be put back in the same position I was in prior
  2. I bought a Jacket from 'Trespass' of Glasgow online advertised for £24.99. When I received it it had a price tag on it of £19.99. I contacted Trespass who said they would investigate. I sent them a photo of jacket with price tag attached. I have had various emails stalling, asking for photo again etc. Do I have any legal rights here to claim the £5 difference?
  3. Hope I'm posting this in the right place! My son brought a NIKE puffa jacket from J D Sports for £95. After a couple of weeks ne asked me to wash it for him which I did following the instuctions on the label. when I removed the jacket from the machine all the puffiness from the jacket had gone. I took the jacket back to the shop and was advised to send it to their customer services dept with a covering letter. This I did and after a week received a letter stating that there was nothing they would do as the jacket was damaged from washing it. Obviously there is no way I
  4. I've taken my 1.5 year old sheepskin jacket to the American Dry Cleaning Company early in February. The lady who served me encouraged me to bring as many items as I could to take advantage of the discount they had in the shop. She also offered to become the member of the dry cleaners so i could get a further discount on dry cleaning service, which I did. She could not find the classification for my jacket leather type in the system and put the normal leather jacket instead of sheepskin in the system and on the receipt. There was a lot of other paper work and she filled in a lot of different fo
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