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hels bells

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Everything posted by hels bells

  1. hi Glenn help me out here as usual i cannot find the thread you are talking about, but one question i feel i need to ask, are u sure that its the N1 form i have to complete for court as these forms are for peeps trying to claim money/charges ect, i want the info intially then obviously i will go for the charges but would there be another form i should complete or not. please make life simple for me and and add the direct link to your last quote as you know i am crap on these things. N1 form or not, wot do u think, should i speak to the courts.? thanks as always Hels
  2. hi Smac 15 I have searched this site and many others trying to find out if the porocess is the same for business banking as my case is, the advise i have been given is if the account is in your name and it can be located to you by using your name as against the company name that i have been told that this is classes as personal data covered by the DPA, however i have sent my SAR twice and now my LBA and i have requested my 'advanced notification of cahrges' which break down all the banks charges some of which are ok and some are not, i.e referral fees, re-referred cheques ect. but i have a feeling Barclays are not going to send my info as they say its on the statements, i am having to go to court[more than likely anyway] just to get my info, really would liketo know if the format is the same as that the way i am doing it. hels bells
  3. thanx for that its a great help, have your read the rest of my stuff, have you get any comments to add, please feel free, i need all the help i can get. hels:)
  4. hi Glenn thanks for all the advice and help, can you show me a site to help me with the N1 form as i believe i will need one, and will it show me how to words everything, wot do i write, are there N1 form on this site just requesting thier info or are they all N1 for claims request. No doupt my bill to u is growing by the hour:) as usuually thankyou:smile:
  5. :o hi bankfodder could you help with this query, my business account is in my partners and my name, it has our home address on and our business name. i have requested data or the statements that tell my quartlery what my charges are, Barclays have said this info is on my statments, which the total charges are, but the breakdown is not, i have sent my LBA this seems new to the site everyones else has personal bankings issues, i have spent hours reading all the sites but would like if you could comment. Also wheres the link to N1 as this is what i will need in 6 days from now and am only at requesting the info stage never mind the charges. oh my god!!! help if u can please. requested the info
  6. yep spelling very bad due to trying to type really quick at work and not get caught out by bossess again!!!!!! really must try to be more focused on job when at work, not easy when internet down at home
  7. hi Glenn done the letter last night, i am sending it registered post, but i worry that as it is a business account the rules maybe different, even tho our names are atthe top of the statements and home address, the business name is the second line. If i can not access this data i will be extremely p*ss*ed off, perhaps i could set a president for the business peeps, but your advice is as always needed, what would ahppen do you think if i do complete an M1 form and the courts laugh me out of office or i have broken some rule, could i end up with much egg on my worried face. printed off data protection info and read it to the letter, i have just followed what it said in the hope i am right. fingers crossed eh. wotsthe worsed that can happen. thanks again. hels
  8. hi Glenn is this letter the LBA then? I am in reciept of the documents that you have supplied in response to my data protection act information request dated 09/12/06,17/12/06,04/01/07. The disclosure of personal data is incomplete in that at least the following documents are missing. You have failed to provide a complete list of charges requested particulalry the 'Advanced notification of charges for 2000-03. they are the breakdown of quarterly charges specifically for the said years that you know about which are not included. I might add that the 2003-06 Ad No Ch were typed individually and not sent in statement foramt, this is a perfectly accepted foramt for the remainder on my request. Accordingly, i ahve to tell you that you ahvenot yet complied with your obligation under the D.P A 1998 section 7. I am willing to accept this data in any legilble and understandable format aas previously stated. In an effort to avoid the possibleity of court action can you please supply the above requested information. In the event that the requested inof is not forthcoming within the statutory period i will insitgate court action under section 7 of the DPA 1998. If you do not comply fully with my SAR within 7 days, i shall apply to the courts for an order to enforce compliance, together with damages at the discretion of the court. Glenn feel free to adjust in any way u see fit, do i head the letter LBA or SAR. my not get back on site till 4.30. do your best thanks:)
  9. hi Glenn its monday afternoon and i have spent alot of the weekend reading things on this site that i have printed off. what i wanted to check before i put pen to paper is, the bank has sent all my statements, all 6 years of them, but each quarter the bank statement tell us waht the bank has charged for their sevices in the previous quarter, he is an example. ' Advance Notificaton of charges' [separate statements] monies paid in @ 49p per £100= £25.00 change required @ 35p per £100= £3.50 cheques paid out @ 25p per cheque= £3.50 re- referred fee 15 @ £30.00 each= £450.00 total charges= £482.00 interest on charges= £210.00 Total £692.00 this will be taken out of your account on ****date. these statements are what the bank will not send me. the statements that they have sent just inform of the total taken not the breakdown of what was for what. somehow tho i still feel this info should be supplied don,t you? if i have to go to court for this info or if i put in guesstimated figures in for 2000-03 and recalim all the charges reasonable or not the bank would have to produce the info to defend my claim, thier fore having to pruce a breakdown of charges which is waht i,m trying to get. any ideas how to compile the next letter. you are very kind thankyou.
  10. hi Glenn Ok i will do my best to type something up but will let you have it before i send it on, let Emma know that our account as stayed the same, same account number, same sort code, our name, name of business, and our address, not changed in 11 years at least. thanks again guys.
  11. Hi Glenn Just reeived a letter from Barclays Data Protection mananger, Peter Townsend, here goes; Please be advised that this information [notificaton of charges] is retained by the bank in detailed electronic format for a period covering only the last 3 years, prior to this the data can be extracted from account statements. As the Data Protection Act does not give rise to an obligation to present information in any particular format, our responsiblity would be limited to the production of duplicate statements. It goes on about getting duplicate statments if required ect etc, . I have statements going back years, but if they will not give me the breakdown of those charges as in what i have been charged for, am i left with putting in a guestimate figures when i request the charges back, they would be accurate for 2003-06 but 2000-03 would be a rough ish guess. wot do you think.
  12. Sorry Glenn forgot to ask If i have to go to court for my info is it an M1 form i completre and do i quote any laws ect HELP! direct me to a site if you can as i have not seen this on what i have read its usually getting the money where guidance is offered. Thanks you again;)
  13. Hi Glenn Thanks for that i will do what you suggest, having doubled checked my stateents they all begin with our name Mr * Mrs **** then the name of our business and our home addess, so you would think this is personal data covered by the SAR would you not? My next letter to the bank is not due until 18 Jan, shall i send what you suggest then, adding they have 7 days by which to reply or court action, hopefully Judge Forester now knows the name of Barclays Data Protection controller, as we do Mr. Towsend isn,t it? Thanks for all your help Glenn, if you cannot reply today before 3.15 i will look again on Monday, but this thursday the next letter is due. thanks again. your a star;)
  14. Hi again wanted to add, having re-read thier letter and i quote "due to bank retention of document policy, we are only able to provide you with a breakdown of charges for the last 3 years, sorry if this is not the outcome you wanted. wot do u think, is this a new line of attack from them, could anyone shed any light on this. thankyou:confused:
  15. Hi Glenn using work computer so only in use office hours, Our account has the name of our business then our both our names Mr. & Mrs **** address etc, does that make it our personal data, i thought it did??? Do i send the next letter to the bank which is due on the 18 jan given them another 14 days to comply, then the 7 day letter before action ect at this stage i only want the info, first stage stuff, wot will they be like when i submit the claim. cheer for your time. ps sorry for merging threads, hope i,ve got the hang of this now.:o
  16. hi Glenn Yep ok, here goes. My husband and i are sole traders in the catering trade, we have a business account where money is paid in and cheques are paid out, D/D and S/O opertate out of this account as well. the account is in the business name but our names are on the account also. We have been ripped off for years but until now belived we could do nothing about it, re-referral fees, re refered cheques ect, prob runs into at least 5k over 6 years but need notification of charges which are sent quarterly with a breakdown of what we have been charged for, without this it would be quess work as we understand it cost to pay in, take out, go for change, write cheques ect, but they have had a field day with us for a long time, some times our quarterly charges have been £1k with £1,500 interest, how does that work!!! we have never ahd an overdraft but yet we have been charged for moneys over drawn massivley etc. I just followed same fomat as everyone else on this site, sent SAR with £10, manager rand me and asked why i needed them, so i told him, then the statements were sent but no breakdown from, 2000-03 sent another letter requesting missing stuff ect, thats when they send they had sent my request to theri DAta protection team and they will respond i presume. is that enough for now, thankyou for helping.
  17. hi lorwiggins No they did not quote microfische unfortunalty, they just said its their policy not to go back more than 3 years on notification of charges as they do not class it has personal data. But my business account is soley in my business name and my husband and i are the only partners. so wot do you think guys
  18. HI Glenn uk WOW fab, at last someone talks to me, thanks so much, the just said verbally at first that they had spoken to thier Data protection team and berfore 2003 is not classed as my personal data, and is stored away, i asked for this to be put in writing, which they did stating Barclays policy but quoted no referrence to which policy i then sent another letter requesting what was missing, the rang me saying my request is being past on the Data protection team, i asked for this to be put it writing also, but do i continue as the site suggests with the personal accounts ect, next letter giving 14 days ect or ??????????court action trying to get info for first step, this can only happen to me. thanks again
  19. hi bankfodder please please check out my thread. thankyou
  20. hi hopefully someone is out there and my thread will be picked up,..........please, it taken me 3 months to stop jumping on everyone elses's threads , so may i take this opportunity to offer a sincere appology for anyone who is cross with me, my internet skills are slowly progressing. please forgive:oops:
  21. Hi please help after finally working out how to use a thread, sent SAR to Barclays, they sent back statments for 6 years but being in businesss i need notification of charges which they sent 2003-06 but say they do not have to release 2000-03. The sencond letter was sent to the bank and they have written back saying they have sent my request to thier data protection team, do i continue as the website instructs as cannot find any threads on business info. help :-|
  22. Hi just finally worked out how to use the thread thing here, god!! i,m rubbish. firstly sent SAR letter but i requested a breakdown of charges as i am in business, i receive these bank statments quarterly, they highlight what i have been charges for, so i can see clearly what charges are reasonable and wot are not, however i have fallen at the first hurdle, bank statments have been sent with 3 years of breakdown of charges but they will not send the latter three, 2000-03, i have now sent a firmer letter requesting all the breakdown of charges but they rang me today and informed they have sent my request letter to thier data protection team, i asked them to put this in writing. do we know wot thier dada protection people will say and can i carry on a usual procedure, by the 18th jan they are due another letter given them 14 more days to send my stuff, is this right. I have combed through the site to find business over charges but not found anything, is the process the same, the charges are huge, so i reallty hope the process is the same, we are looking at 15k over 6 years. would love a quick responce.
  23. Hi Recieved letter today from Barclays, they will not forward my info from 2000-2003 other than statments, [i need notification of charges as the breakdown is necessary to calculate thier excess charges. Thier letter says Quote " Unfortunately, due to banks retention of documents policy we are only ableto provide you with a breakdown of charges for the last 3 years" etc etc. I have sent a firm written letter of this site requesting the rest of the info. Is this a new angle or another bull***t blag from this very co-operative bank. help!!!
  24. Thinking the first hirdle would be the easiest, i was suprised when Barclays wrote saying i could not have access to all my info i had requested, 2000-03 they will not release, stating it in not classed as personal info when i have requested a breakdown of charges as against just the statments, [need to breakdown to be clear of what they have over charged for]2000-03 they will not give me this breakdown. wot to do now any ideas????
  25. Hi again not that offay with how i use threads ect so yo may see this message a few times sirry if you do, I asked if anyone could advise me on this, My bank have received my request letter for 6 years of 'notifaiction of charges' these are quarterly statmetns with the breakdown of thier charges, this equates to 24 statments, the bank have rang me threee time and told me they only go back three years with such charges and they say they have spoken to dada protection to ocnfirm this is correct, any ideas anyone? Hels
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