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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

tanx

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Everything posted by tanx

  1. tanx
    Thank you very much i really appreciate your help - and so will many others
  2. tanx
    Hi Ganymede It's only a couple of hundred pounds, maybe not worth chasing, but the fact is it's clearly not right and i'm just not the type to sit back and take it. Cheers
  3. tanx
    Hi All Well i went to my county court only to be given a Pack of forms to send to Salford Claims Centre. I also found out because i am claiming against an individual in Scotland, it is classed as out of Jurisdiction. Therefore , i needed another form (N510) and tick which statement applies. There are so many "legal jargon" statements on their i have no idea which one applies. I called the Claims Centre "HELP" line and they can't advise which box to tick !!!!!! Totally ridiculous. Who said claiming was easy !!!! Anyway, could one of you kind forum members let me know which statement applies to me please. I would be most grateful. Thank you all PS: If anyone would like a look at the form here is a link - https://www.moneyclaimsuk.co.uk/PDFForms/N510.pdf
  4. tanx
    Thank you all very very much for your help , it's really appreciated. I will be filing a claim today at my local court.
  5. tanx
    Hi Does the above apply to taking an individual to court , not a company? Cheers
  6. tanx
    Thank you very much - appreciated
  7. tanx
    Thanks for your reply. I have emails from him BEFORE i bought the press, stating it was in "perfect working condition". I did ask the essential questions BEFORE i bought it otherwise i wouldn't have bought it. I have those emails also. Do i need a witness if he admits he in his messages to me it was in perfect working condition when it left him ? I also informed him within 10 minutes of receiving it that it wasn't working. Is it worth a shot at a claim?????? Cheers
  8. tanx
    Hi Thanks for the reply. I can't claim through Paypal as i used the Family / Friends option. I would like to know if anyone reading this post has used the sale of goods act regarding second hand goods. I know you lose a lot of rights buying privately, but i'm sure not as described is still covered, bearing in mind i have the email describing the item in perfect working condition.. Can anyone confirm this please before i go ahead and file a claim. Cheers
  9. tanx
    I have emails from him stating it was in perfect working order BEFORE i bought it. Surely, just having something delivered can't make you liable second hand or not. If that was the case i could just sell it on and play more stupid than i am already.
  10. tanx
    Hi Yes , he's not a private seller. I have emails from him stating it was in perfect working order BEFORE i bought it. Surely, just having something delivered can't make you liable second hand or not. If that was the case i could just sell it on and play more stupid than i am already.
  11. tanx
    Hi , this was a private payment not through Ebay. I don't think there is any chargeback.
  12. tanx
    This was a private sale , not through Ebay
  13. tanx
    Hi Guys, Hope someone can help me with this one. CAB were not much use. I purchased a used Heat Press from a guy in Scotland (i am in England). I asked the questions i needed answering , does the thing do what it's supposed to do. He emailed saying yes it was in perfect worker order. I bought it, it arrived next day, plugged it in and......no heat. I informed the guy straight away and he said he would sort it. I said a repair (at his cost) was exceptable or a refund. He then contacted the manufacturer and emailed a mail saying it was "all sorted" with the company to send it to them and he would cover the cost. Luckily, i didn't send it. I emailed the company and asked what the guy had "sorted" with them and they said just the £25 shipping charge to collect from me and drop to them ! I emailed the guy back and said this wasn't exceptable to me and could i have a refund or repair. No, he decided to claim off the courier despite not having purchased additional insurance. They said no and offered standard £20 compensation which he then said he had paid into my paypal account - he never did. I again said this was unacceptable and would accept a repair (at his cost) or a refund. A lot more waffle went under the bridge but the crux of it is , he won't refund or repair. How do i stand on this ? I made sure i asked the questions BEFORE i bought it. Surely i can't be held responsible for the damage when the item never worked at all. Any help appreciated as i want to file a small claim if i have the right to Cheers
  14. tanx
    Hi Guys Doesn't the government state that the ammount given in benefits is the MINIMUM ammount for survival ? Yet , they can sanction the MINIMUM ammount your given ! making you live on "less" than the MINIMUM Surely this is NOT RIGHT , i would look into this and stand up for what is rightly yours. It's a wonder no one has brought action against the government about this - i certainly would if i was in a position where my minimum "survival" benefit was cut for whatever reason.

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