I had the same issue so many calls after calls eventually i got through to someone but still no luck I found this phone number on a post on another Forum someone called Nathan apparently head of service 30 minutes later I was sorted and item exchanged !!! 07921633673 , he was angry i had his number but it got me sorted Mine was DPD related but sure he will help

I had the same issue so many calls after calls eventually i got through to someone but still no luck I found this phone number on a post on another Forum someone called Nathan apparently head of service 30 minutes later I was sorted and item exchanged !!! 07921633673 , he was angry i had his number but it got me sorted :)